Salem, NH – Oct 11, 2021 –Koncert, a leading provider of multi-channel B2B sales engagement technology, today announced that the company has successfully completed its SOC 2 Type 2 audit. SOC 2 engagements are based on the AICPA’s Trust Service Criteria. SOC 2 audit reports focus on a Service Organization’s non-financial reporting controls as they relate to Security, Privacy, Confidentiality and Availability of a system.
The audit was conducted by Dansa D’Arata Soucia LLP (www.darata.com). In doing so, Koncert maintains its adherence to one of the most stringent, industry-accepted auditing standards for service companies and provides additional assurance to its clients, through an independent auditor, that its business process, information technology and risk management controls are properly designed.
The official audit report provides a thorough review of Koncert’s internal controls, policies, and processes for a sales engagement platform. It also reviews Koncert’s processes relating to risk management and subservice (vendor) due diligence, as well as Koncert’s entire IT infrastructure, software development life cycle, change management, logical security, network security, physical & environmental security, and computer operations.
Transparency for Risk Mitigation
We know that for our clients, transparency into their cloud-based service provider’s operations, processes, and security has become increasingly important as they add to their tech stack for cross-functional sales and business operations. SOC 2 certification gives them the ability to quickly validate that a potential service provider does not represent a data security risk.
The last thing your team needs to worry about when trying to close deals is to convince a potential client that your SaaS is secure. SOC 2 certification makes overcoming this objection easy. And because of the sheer amount of data your team collects on prospects, having data that is secure helps reduce the risk of data breach litigation.
Data security builds trust, and trust is what business decisions are made on. If your SaaS vendor can’t certify that their data is secure, what kind of risk does that leave you open to?
On the client end, the SOC 2 certification lets them assure their own clients that data is secure. Call it “trickle-down” data security. When you work with Koncert, our SOC 2 certification lets you know that we take your data seriously -- thats why we have invested the time and expense to earn this certification.
“Since our founding, Koncert has had an ongoing commitment to data privacy. Seeking, and successfully completing SOC 2 Type 2 certification underscores this point” says Senraj Soundar, Chief Executive Officer at Koncert. “Our clients represent a vast number of industries, and this independent validation of Koncert’s security controls is just another way they can be confident of our unwavering commitment to the security, privacy, confidentiality and availability of our platform.”
For organizations in highly regulated industries, having a multi-channel Sales Engagement Platform that has designed and implemented internal controls to safeguard their vital customer data allows them to grow and scale with confidence.
A History of Data Security
Achieving SOC 2 security compliance highlights Koncert's commitment to operational excellence and confirms its ability to keep client data safe. This is yet another example of Koncert’s data security vigilance as it follows other industry best practices, including Privacy Shield membership as well as compliance with Europe's General Data Protection Regulation (GDPR), the The Telephone Consumer Protection Act (TCPA), and the California Consumer Privacy Act (CCPA).
For more information about Koncert's security and privacy programs, please visit
https://www.koncert.com/privacy-policy
A copy of the SOC 2 audit certification is available to clients and prospective clients on demand.
About Koncert
Koncert, formerly ConnectLeader, provides a multi-channel Sales Engagement Platform that integrates with leading CRMs to deliver tools for all types of sales roles and increase sales productivity by up to 800%. Leveraging the power of its industry-leading human assisted power dialers, the Koncert platform gives sales, lead generation, and marketing teams powerful tools to identify their best B2B prospects, send personalized 1-to-1 messages based on relevant events, sequence communication across multiple channels, and enable accelerated communication.
About Dansa D’Arata Soucia LLP
Dansa D’Arata Soucia LLP (“DDS”) is a full service CPA firm based out of Buffalo, New York. Over the past decade, DDS has built a team of auditors dedicated to understanding the AICPA’s Trust Service Criteria and how properly applying best practices to comply with this set of criteria results in a mitigation of risk as it relates to protecting sensitive data. DDS understands that a SOC 2 audit can be initially intimidating. As such, DDS has worked tirelessly on finding ways to streamline the audit process to be as minimally invasive as possible on company resources. This allows the management teams of their clients to stay focused on growing their businesses! To learn more about DDS and their SOC services, please contact Daniel Garigen, CPA at dgarigen@darata.com and visit their website at www.darata.com.
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For more information, contact:
marketing@koncert.com