Human assisted multi-line power dialer for Best-in-class Sales Enablement

Feed your sales pipeline and drive revenue with trained, professional human dialing agents moving through IVRs, gate-keepers, voicemail. Instant connection with sales reps.

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Human agents do the work to make the call. Prospects talk to you.

Parallel Dialing@2x

Parallel Dialing

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Place over 200+ calls per hour using AAD parallel dialing capabilities. Humans manage through voice mail, IVR, and gatekeepers. When a live person answers, YOU are on with the prospect

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Bi-directional sync

Bi-directional sync with your CRM

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As calls connect, see prospect information in a pop-up “call disposition.” While sales reps speak with the prospect, dialing pauses

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Visibility Control@2x_1

Visibility & Control

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Koncert provides Visibility and Control so a rep can deselect upcoming prospects in real time that might not be right for that session, or schedule a prospect to be called later

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Remote Coach@2x

Remote Coach®

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Remote Coach® comes with ALL Koncert dialer platforms: sales managers can coach reps during live calls, without the prospect hearing. And, record calls in your CRM. Power up your Sales Team with sales coaching

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Caller ID Management2-opt2

Caller ID Management

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Koncert’s proprietary “Heat Map” improves call answer rate and provides instant insight to the caller IDs being used

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Dashboards and Reports

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Koncert provides more standard reports than competitors and also allows customization. Wonder about your sales teams’ progress? See the answer in Koncert’s analytics – immediately

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Soc 2 Compliant-c@2x

Trust and Compliance

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Be confident. Koncert meets GDPR, TCPA and SOC 2 certification. Your CRM and customer data is fully secure

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Parking Lot 2@2x

Parking Lot

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Superior Smart Platform technology allows calls that have been unanswered a certain number of times to be moved to a Parking Lot for further research. Also reps can manually move a phone number to the Parking lot for re-assessment

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Circle Integration Logos

 

Out-of-the-Box

CRM Integration

No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time. Koncert is a recommended app on the Salesforce App Exchange, with full native integration.

Personalize Your Sales Calls. But Stop Wasting Time.

Are your sales reps putting in 10-15 minutes of research before they dial every prospect? Keep in mind that the standard industry dial-to-connect ratio is from 25-30 calls for every live pickup!!

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Dialers Comparison

Not sure which dialer fits your B2B needs? Koncert offers options just right for YOUR workflow!

Click Dialer Flow Dialer Single line Agent-Assisted DialerMulti-line AI Flow DialerSingle line AI Parallel DialerMulti-line


6


7


29


79


99
CRMs and Power Dialing
Human Power Dialer
Every call is initiated and navigated by a human, not a robot.
Salesforce CRM (Native Integration)
Native App listed in Salesforce AppExchange.
Hubspot, Outreach, Salesloft Integration
Independent CRM (customization)
Features
Parallel Dialing
Remote Coach®
Listen to what your sales reps are saying on calls at any time, including live calls and recorded calls.
Whisper Mode
Provide coaching tips to your sales rep live remotely during the call.
Calling List Visibility
Visibility into calling sessions and control of live updates of prospect records.
Local Caller IDs
Area Mapped Caller IDs
Map Caller ID(s) to every area code in US.
Heat map on Caller IDs
Live tracking of each Caller ID usage (heat) to maintain Caller ID reputation.
Customizable Call Dispositions
Cadence/Sequencer
Multi-channel sales engagement through calls, emails, text, video, and social.
Voice Mail Drop
Smart Predictive Analytics
Intelligent sales analytics and machine learning to score and prioritize B2B sales leads.
Real-Time Dashboards & Reports
Busy Work Delegation
Delegate navigation of phonetrees, gatekeepers, and voice mail systems to human dialing agents.
World-Class Customer Support
SOC 2 Type 2 Compliant
Productivity Increase compared to manual dialing
3X
10X
5X
10X
 

Award Winning Sales Engagement Platform

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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