|Click Dialer||Flow Dialer Single line||Agent-Assisted DialerMulti-line||AI Flow DialerSingle line||AI Parallel DialerMulti-line|
|CRMs and Power Dialing|
|Human Power Dialer
Every call is initiated and navigated by a human, not a robot.
|Salesforce CRM (Native Integration)
Native App listed in Salesforce AppExchange.
|Hubspot, Outreach, Salesloft Integration|
|Independent CRM (customization)|
Listen to what your sales reps are saying on calls at any time, including live calls and recorded calls.
Provide coaching tips to your sales rep live remotely during the call.
|Calling List Visibility
Visibility into calling sessions and control of live updates of prospect records.
|Local Caller IDs|
|Area Mapped Caller IDs
Map Caller ID(s) to every area code in US.
|Heat map on Caller IDs
Live tracking of each Caller ID usage (heat) to maintain Caller ID reputation.
|Customizable Call Dispositions|
Multi-channel sales engagement through calls, emails, text, video, and social.
|Voice Mail Drop|
|Smart Predictive Analytics
Intelligent sales analytics and machine learning to score and prioritize B2B sales leads.
|Real-Time Dashboards & Reports|
|Busy Work Delegation
Delegate navigation of phonetrees, gatekeepers, and voice mail systems to human dialing agents.
|World-Class Customer Support|
|SOC 2 Type 2 Compliant|
|Productivity Increase compared to manual dialing||
Human agents do the work to make the call. Prospects talk to you.
Place over 200+ calls per hour using AAD parallel dialing capabilities. Humans manage through voice mail, IVR, and gatekeepers. When a live person answers, YOU are on with the prospect
Bi-directional sync with your CRM
As calls connect, see prospect information in a pop-up “call disposition.” While sales reps speak with the prospect, dialing pauses
Visibility & Control
Koncert provides Visibility and Control so a rep can deselect upcoming prospects in real time that might not be right for that session, or schedule a prospect to be called later
Remote Coach® comes with ALL Koncert dialer platforms: sales managers can coach reps during live calls, without the prospect hearing. And, record calls in your CRM. Power up your Sales Team with sales coaching
Caller ID Management
Koncert’s proprietary “Heat Map” improves call answer rate and provides instant insight to the caller IDs being used
Dashboards and Reports
Koncert provides more standard reports than competitors and also allows customization. Wonder about your sales teams’ progress? See the answer in Koncert’s analytics – immediately
Trust and Compliance
Be confident. Koncert meets GDPR, TCPA and SOC 2 certification. Your CRM and customer data is fully secure
Superior Smart Platform technology allows calls that have been unanswered a certain number of times to be moved to a Parking Lot for further research. Also reps can manually move a phone number to the Parking lot for re-assessment
No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time. Koncert is a recommended app on the Salesforce App Exchange, with full native integration.
Not sure which dialer fits your B2B needs? Koncert offers options just right for YOUR workflow!
Award Winning Sales Engagement Platform
Wait! There is more!
Cover 100% of your market with relevance-based selection and 1-to-1 personalized messaging.
Automated multi-channel sales outreach. Phone. Email. Video. Text. Social.
Five sales dialers for your team’s needs. AI Parallel dialer. AI Flow dialer. Click to call dialer. Workflow dialer. Agent-Assisted dialer.
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Successful B2B sales teams use Koncert multi-channel sales engagement platform to crush their quota. Fill out the form to get started!