Committed to Data Privacy: Koncert is SOC 2 Certified



Koncert is committed to building trust with all of our valued customers and we are vigilant about making sure we align our data privacy practices with the latest certifications and accreditations. In addition to our General Data Protection Regulation (GDPR), Telephone Consumer Protection Act (TCPA), and California Consumer Privacy Act (CCPA) compliance, we have become SOC 2 Type II certified. In doing so Koncert maintains its adherence to one of the most stringent, industry-accepted auditing standards for service companies and provides additional assurance to its clients, through an independent auditor, that its business process, information technology and risk management controls are properly designed. This is part of our ongoing commitment to our customers that their unique data is always safe and protected.


What is SOC 2 compliance?

The Service Organization Control 2 (SOC2) certification is part of the American Institute of CPAs (AICPA)’s Service Organization Control reporting platform. SOC 2 is a technical audit conducted by independent auditors who measure the security, privacy, confidentiality, availability, and processing integrity of an organization’s data processing systems, in order to validate whether that organization’s systems and controls can effectively secure the privacy of its customer data.

SOC 2 compliance signifies that Koncert has implemented the appropriate security systems to ensure the security, availability, confidentiality, and the overall privacy of customer data.

For SaaS and technology-based companies — and really any business that relies on the cloud to store customer data — SOC 2 compliance is essential.

Koncert’s SOC 2 certification can help to assure our clients that their data is secure, building trust in the relationship.

SOC 2 Certification is Based on Trust

Outside auditors assess the extent to which a company seeking SOC 2 Certification complies with one (or more) of five trust principles and award certification based on those criteria:

 

1. Security

The company should be able to demonstrate that their system is protected from unauthorized access as well as prevent unauthorized disclosure and limit any potential damage that could come as a result of the unauthorized access or misuse of data.

 

2. Availability

The system should have controls in place to monitor network performance and availability.

 

3. Processing Integrity

Data and information processing is checked to determine whether they are complete, valid, executed timely, accurate, and authorized.

 

4. Confidentiality

Information designated as confidential should be protected as per the User Entity’s needs. Data that has its access and disclosure restricted to a specified set of persons or organizations is considered confidential.

 

5. Privacy

The organization should address the User Entity’s needs when collecting, using, retaining, disclosing and disposing of Personal Identifiable Information (PII), sensitive personal data that is related to a person’s health, finance, race, sexuality, and religion.

Why SOC 2 Compliance Matters

SOC 2 compliance matters because it means that a company has invested the time, resources and money to establish processes and practices that guarantee oversight across their organization, in order to guarantee customers that their data is protected.

And how will they know? When you see a SOC 2 badge on the website of a company that holds the SOC 2 Certification, it lets their customers know that keeping customer information secure is of the utmost importance.

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Koncert Is Committed to Data Security

Earning the SOC 2 compliance certificate is a testament to Koncert’s diligence in making sure its customer data is private and secure. For organizations in highly regulated industries, having a multi-channel Sales Engagement Platform that has designed and implemented internal controls to safeguard their vital customer data allows them to grow and scale with confidence.

Learn more about how Koncert can help you have more productive outreach, cadence, and 1:1 conversations without worrying about data security by signing up for a demo today.

**For more information about Koncert's security and privacy programs, please visit https://www.koncert.com/privacy-policy