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Analytics and Reports are a click away. See results immediately.
Power Up Your Sales with Koncert’s Suite of Dialers
A suite of sales dialers for different sales roles. AI Parallel dialer. AI Flow dialer. Agent-assisted dialer. Click to call dialer.
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AI Parallel Dialer
Multi-line Power Dialer for Outbound Calling
Instantly see CRM data on your prospect as soon as a live person answers. Call productively, faster.
Integrates directly to your CRM
Dialing Visibility
See which prospects are called in real time. See navigation in real time. See prospect info immediately.
Remote Coach®
When calls connect, managers can coach the rep in real time, without the prospect hearing.
Caller ID Reputation
Koncert provides a “Heat Map” so you can track the usage of your caller ID.
AI Flow Dialer
Single-line Power Dialer
Single-line AI dialing platform that drives live conversations and improves outbound calling productivity.
Integrates directly to your CRM
Single Line AI Dialing
Automatically filters through busy tones, fax tones, bad phone numbers, phone trees and voicemails.
Automatic CRM Integration
Bi-directional sync with Salesforce and other leading CRMs gives sales reps freedom
Superior AI Technology
A much higher level of accuracy in recognizing live answers over voicemails than our competition
Soc 2 Certified
Data Privacy regulation compliant – as are all Koncert’s Dialing Platforms
Agent-Assisted Dialer
Human assisted power dialers are 10x faster and boost B2B sales productivity
Feed your sales pipeline and drive revenue with trained, professional human dialing agents. No robots.
Integrates directly to your CRM
Reach More Leads
Our human dialing agents place on average 125 calls in just 1 hour for you.
Remote Coach®
Listen to what your sellers are saying on calls. Live or recorded. Train them on what to say.
Easy Data Capture
Synchronize call results and follow-up activities with Salesforce and other leading CRMs.
Single Pane of Glass
View all information in one screen in Salesforce.
Click Dialer
Click. Connect. Convert.
Faster than manual dialing. Place sales calls directly in Salesforce or Cadence with 1 click without having to manually dial.
Integrates directly to your CRM
Salesforce Integration
Use Click Dialer as a native Salesforce app. Capture call results and follow-up activities easily.
More Dials. Less Effort.
Make more calls and convert more leads in less time. Don't settle for manual dialing.
Remote Coach®
Listen to what your sellers are saying on calls. Live or recorded. Train them on what to say.
Track Productivity
Generate reports on number of calls, number of conversations, talk time, and more. Take course correction.
Dialers Comparison
Not sure which dialer fits your B2B needs? Koncert offers options just right for YOUR workflow!
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CRMs and Power Dialing
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Click Dialer |
Agent-Assisted DialerMulti-line Power Dialer |
AI Flow DialerSingle-line Power Dialer |
AI Parallel DialerMulti-line Power Dialer |
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Human Power Dialer |
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Salesforce CRM (Native Integration) |
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HubSpot, Outreach, SalesLoft Integration |
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Independent CRM (customization) |
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Features
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Parallel Dialing |
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Remote Salesfloor |
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Remote Coach® |
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Whisper Mode |
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Parking Lot |
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Calling List Visibility |
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Automated Local Presence |
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Automated Caller ID Health |
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Area Mapped Caller IDs |
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Heat map on Caller IDs |
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Customizable Call Dispositions |
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Cadence/Sequencer |
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Voice Mail Drop |
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Smart Predictive Analytics |
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Real-Time Dashboards & Reports |
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Busy Work Delegation |
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World-Class Customer Support |
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SOC 2 Type 2 Compliant |
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Productivity Increase compared to manual dialing |
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10X
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5X
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10X
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FAQ
Getting Started
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Are these robo-dialers?
No. Each call is initiated by a human being, even in our Agent-Assisted Dialer. We are power dialers, but are human-powered power dialers. No robots.
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How much of a delay is there with a transfer in Agent-Assisted Dialer?
If you have your infrastructure set up properly; have a strong network connection; and your sales reps are trained properly by us (which they will be), your prospects won’t notice a delay.
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How does local caller ID work?
We have multiple options. You can have the system select a caller ID from a group of caller IDs. Also, you can have the system select a caller ID based on the area code of the prospect. We call this area code-based mapping.
Working with Dialers
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How long do you stay logged into the bridge in Click Dialer?
You’re logged in as long as you have the window open. You don’t have to answer calls each time an outbound call is initiated. Our competitors may not have this feature.
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Can you dial multiple numbers for the same person in Flow Dialer?
Yes, the ZigZag Dialing Feature allows you to enable up to 5 phone columns to be called for each prospect.
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What happens to the dialing agents in Agent-Assisted Dialer when I take a call?
They are alerted that you are having a conversation and they stop dialing.
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