Trust and Compliance

Koncert is committed to be in compliance with all data, privacy, and security regulations, including General Data Protection Regulation (GDPR), Telephone Consumer Protection Act (TCPA) compliance, and SOC 2 certification.

For sales organizations looking to scale and grow, having a multi-channel Sales Engagement platform that is data privacy & security compliant allows them to connect and engage with clients and prospects with confidence.

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A list of our policies and certifications

SOC 2 TYPE 2

SOC (Service Organization Control) 2 certification is designed for service providers storing customer data in the cloud. It requires companies to institute and adhere to strict information security policies and procedures which encompass the security, privacy, processing integrity, availability, and confidentiality of customer data. SOC 2 certification ensures that a company’s information security measures are in line with the guidelines of today’s cloud requirements.

Read more about our commitment to SOC 2 here:

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TCPA

The Telephone Consumer Protection Act (TCPA) prohibits, among other things, autodialed calls (a.k.a. robocalls) to cell phones without the express consent of the called party when an automatic telephone dialing system (ATDS) is used to place a call. Koncert’s sales engagement technology has been designed, developed, and implemented for safe sales outreach to ensure that our dialers are in compliance with the TCPA, which can be the source of unwanted regulatory violations and unnecessary fines.

Read more about our commitment to TCPA here:

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GDPR

The General Data Protection Regulation (GDPR) is a regulation under EU law on data protection and privacy in the European Union. When GDPR compliance applies to our customers, they must take appropriate measures to ensure and demonstrate that all data processing is performed in compliance with GDPR requirements. We are committed to helping our customers meet those GDPR requirements when personal data is processed through our services.

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