Product Updates

Get to know Koncert's new product updates, new features in our multi-channel B2B sales engagement solution.

Return on Investment

We are excited to announce a new feature in our multi-channel B2B sales engagement solution: Return on Investment (ROI). This feature allows our customers to track their business opportunities based on Call Outcomes selected during the Koncert dialing session (Agent-Assisted Dialer, Flow Dialer, and Click Dialer) in the portal.

Parking Lot

We are happy to announce a new feature in our B2B sales engagement platform: Parking Lot. Our...

Lead Pool Session

We are excited to announce a new feature in our B2B sales engagement software: Lead Pool Session...

Manager on Behalf of User

We are excited to announce a new feature: Manager on Behalf of User, which gives managers the...

Sales Engagement Score

Now, you can measure how engaged your prospects are, based on their responses to the touches in...