Automated Caller ID Health

Improve Your Call Pickup Rates

Most outbound calling teams struggle with low connect rates because their phone number is showing up as SPAM on the prospect’s Caller ID. With Koncert’s Device Cloud and Heat Map, we automatically manage Caller IDs to ensure bad Spam numbers are cleaned or removed so your best prospect isn’t avoiding your rep’s call.

Built in
Easy to Use Functionality

Your competitors are using it: Mapped Area Code Dialing technology is now industry standard

Koncert Dialers include this in all four of our Dialer products: AI Parallel Dialer, AI Flow Dialer, Agent Assisted Dialer or Click Dialer

Mapped Area-Based IDs start with wide variety of numbers to select from

Call from numbers (Caller IDs) are automatically chosen within the Koncert Dialer platform, to match the area code region of the dialed number

Reps use the Dialer as normal, with no extra effort or steps

Competitive Edge

By enabling immediate outbound engagement, reps can keep up with large volume of emails with phone calls.

Koncert Dialers include this in all five of our Dialer products: AI Parallel Dialer, AI Flow Dialer, Agent Assisted Dialer, Flow Dialer, or Click Dialer

Mapped Area-Based IDs start with wide variety of numbers from all area codes

Numbers dialed are automatically chosen within the Koncert Dialer platform, to match the area code of the dialed number

Reps use the Dialer as normal, with no extra effort or steps

Heat Map: Unique to Koncert

Koncert continuously monitors the use of caller IDs and notifies managers of the usage

Start using Koncert with a set of call numbers for your organization

You do not need to leave Koncert to buy new numbers, they are a few clicks away

Set up a call forward phone number to ensure your prospect can call back seamlessly

Heat Map Caller ID

Other Options for Caller ID with Koncert

Random

Buy a specific amount of caller IDs representing a single area code or state, and shuffle through those numbers randomly as the dialer proceeds

Custom Caller ID

Add your sales teams’ phone numbers to our system, or a sales rep can have their own personal number added to the system, and the direct line will be what the recipient sees as incoming

Other Options for Caller ID with Koncert:

Local numbers are a built-in benefit for our clients. Other options offered: Random:

Buy a specific amount of caller IDs representing a single area code or state, and shuffle through those numbers randomly as the dialer proceeds Custom Caller ID: Add your sales teams’ phone numbers to our system, or a sales rep can have their own personal number added to the system, and the direct line will be what the recipient sees as incoming See for yourself how Koncert’s Dialer options include Caller ID Management and how that can protect your brand.