1 min read

Return on Investment

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We are excited to announce a new feature in our multi-channel B2B sales engagement solution: Return on Investment (ROI). This feature allows our customers to track their business opportunities based on Call Outcomes selected during the Koncert dialing session (Agent-Assisted Dialer, Flow Dialer, and Click Dialer) in the portal.

The tracked disposition records details about opportunities, including the amount of potential sales. This creates revenue generating measures for your B2B sales team, which allows our customers to improve their sales productivity and increase business. The tracked ROI reports are available for view under Reports.

4 min read

Avoid Sales Burnout: Lessons Learned from Death of a Salesman

Arthur Miller's 1949 play ‘“Death of a Salesman” is about what happens when a salesman, Willy Loman, fails to accept...

6 min read

5 Sales Outreach Best Practices: Outreach the Right Way

If you manage a B2B sales team, you are engaged in some sort of sales outreach. But what exactly is sales outreach?...

9 min read

What Is an AI Parallel Dialer and Why B2B Sales Teams Need One

What Is AI Parallel Dialing?

Simply put, AI powered parallel dialing is using asoftwareapplication to make multiple...