|Click Dialer||Agent-Assisted DialerMulti-line Power Dialer||AI Flow DialerSingle-line Power Dialer||AI Parallel DialerMulti-line Power Dialer|
|CRMs and Power Dialing|
|Human Power Dialer
Every call is initiated and navigated by a human, not a robot.
|Salesforce CRM (Native Integration)
Native App listed in Salesforce AppExchange.
|Hubspot, Outreach, Salesloft Integration|
|Independent CRM (customization)|
Listen to what your sales reps are saying on calls at any time, including live calls and recorded calls.
Provide coaching tips to your sales rep live remotely during the call.
|Calling List Visibility
Visibility into calling sessions and control of live updates of prospect records.
|Local Caller IDs|
|Area Mapped Caller IDs
Map Caller ID(s) to every area code in US.
|Heat map on Caller IDs
Live tracking of each Caller ID usage (heat) to maintain Caller ID reputation.
|Customizable Call Dispositions|
Multi-channel sales engagement through calls, emails, text, video, and social.
|Voice Mail Drop|
|Smart Predictive Analytics
Intelligent sales analytics and machine learning to score and prioritize B2B sales leads.
|Real-Time Dashboards & Reports|
|Busy Work Delegation
Delegate navigation of phonetrees, gatekeepers, and voice mail systems to human dialing agents.
|World-Class Customer Support|
|SOC 2 Type 2 Compliant|
|Productivity Increase compared to manual dialing||
Give your sales reps a day’s worth of dials in just one hour!
List-Based Parallel Dialing
Across parallel lines or single line, our AI filters through busy tones, fax tones, bad phone numbers, phone trees and voicemails. It detects live answered calls and quickly connects them to sales reps.
Multi-Line and Single-Line Dialer options
Koncert’s AI Parallel Dialer, which is a multi-line dialer will make 200+ calls in a single hour. AI Flow Dialer, allows the rep to “lean back” as numbers are dialed one by one.
Superior AI Technology
Koncert’s 10+ years of experience in dialer platform and better AI technology provides a higher grade of accuracy in voicemail recognition, for instance, than any of our competitors. AI aids our performance throughout.
Power Up Your Sales Team
Hundreds of calls per day, no wasted time, your sales reps spend more time selling. Koncert provides built-in organization, bi-directional sync with CRM, and focus on selling over manual tasks.
Parking Lot for Review
Koncert's Smart Platform includes a sophisticated rules engine that will quarantine “uncallable” numbers based on system activity, into a “Parking Lot” of numbers that can be reclassified or eliminated based on your needs.
Visibility & Control
Koncert provides Visibility and Control so a rep can deselect upcoming prospects in real time that might not be right for that session, or schedule a prospect to be called later.
Remote Coach® Included
Both AI Dialer platforms contain all the functionality of Koncert’s proprietary Remote Coach®: Sales managers can listen in and even coach reps during live calls. Calls are also recorded in the CRM, for later review.
SOC 2 Certified, Data Privacy Compliant
SOC 2 certification signifies that Koncert has implemented the systems to ensure security, availability, confidentiality, and overall privacy of customer data.
Real-Time Analytics and Reports
The BEST Reporting options in the industry
No matter your reporting needs, Koncert provides. We offer fully customizable reports as well as many pre-packaged reports and dashboards that we’ve made standard based on our more than 10 years of experience with customer needs. Reports can be viewed live or exported via CSV files or scheduled to receive via email. Access your actionable data any time you need it.
No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time. Koncert is a recommended app on the Salesforce App Exchange, with full native integration.
Caller ID Management
Koncert allows customers to easily purchase and refresh Caller IDs with Caller ID Management. Koncert provides a “Heat Map” to let our customers see potential over-usage and keep from becoming spammers. Koncert has a Twilio integration that can provide new caller IDs with just a couple of clicks. Have your call numbers localized to your prospects’ area codes.
Not sure which dialer fits your B2B needs? Koncert offers options just right for YOUR workflow!
Award Winning Sales Engagement Platform
Wait! There is more!
Koncert's multi-channel sales engagement platform provides real-time bi-directional syncing with many 3rd party systems, including CRMs, like Salesforce, and Email.
Automated multi-channel sales outreach. Phone. Email. Video. Text. Social.
Four sales dialers for your team’s needs. AI Parallel dialer. AI Flow dialer. Agent-Assisted dialer. Click to call dialer.
Request a Demo
Successful B2B sales teams use Koncert multi-channel sales engagement platform to crush their quota. Fill out the form to get started!