Across parallel lines or single line, our AI filters through busy tones, fax tones, bad phone numbers, phone trees and voicemails. It detects live answered calls and quickly connects them to sales reps.

Koncert’s AI Parallel Dialer, which is a multi-line dialer will make 200+ calls in a single hour. AI Flow Dialer, allows the rep to “lean back” as numbers are dialed one by one.

Koncert’s 10+ years of experience in dialer platform and better AI technology provides a higher grade of accuracy in voicemail recognition, for instance, than any of our competitors. AI aids our performance throughout.

Hundreds of calls per day, no wasted time, your sales reps spend more time selling. Koncert provides built-in organization, bi-directional sync with CRM, and focus on selling over manual tasks.

Koncert's Smart Platform includes a sophisticated rules engine that will quarantine “uncallable” numbers based on system activity, into a “Parking Lot” of numbers that can be reclassified or eliminated based on your needs.

Koncert provides Visibility and Control so a rep can deselect upcoming prospects in real time that might not be right for that session, or schedule a prospect to be called later.

Both AI Dialer platforms contain all the functionality of Koncert’s proprietary Remote Coach®: Sales managers can listen in and even coach reps during live calls. Calls are also recorded in the CRM, for later review.

SOC 2 certification signifies that Koncert has implemented the systems to ensure security, availability, confidentiality, and overall privacy of customer data.