| Click Dialer | Flow Dialer Single line | Agent-Assisted DialerMulti-line | AI Flow DialerSingle line | AI Parallel DialerMulti-line | |
|---|---|---|---|---|---|
|
6 |
7 |
29 |
79 |
99 |
|
| CRMs and Power Dialing | |||||
| Human Power Dialer Every call is initiated and navigated by a human, not a robot. |
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| Salesforce CRM (Native Integration) Native App listed in Salesforce AppExchange. |
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| Hubspot, Outreach, Salesloft Integration | |||||
| Independent CRM (customization) | |||||
| Features | |||||
| Parallel Dialing | |||||
| Remote Coach® Listen to what your sales reps are saying on calls at any time, including live calls and recorded calls. |
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| Whisper Mode Provide coaching tips to your sales rep live remotely during the call. |
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| Calling List Visibility Visibility into calling sessions and control of live updates of prospect records. |
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| Local Caller IDs | |||||
| Area Mapped Caller IDs Map Caller ID(s) to every area code in US. |
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| Heat map on Caller IDs Live tracking of each Caller ID usage (heat) to maintain Caller ID reputation. |
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| Customizable Call Dispositions | |||||
| Cadence/Sequencer Multi-channel sales engagement through calls, emails, text, video, and social. |
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| Voice Mail Drop | |||||
| Smart Predictive Analytics Intelligent sales analytics and machine learning to score and prioritize B2B sales leads. |
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| Real-Time Dashboards & Reports | |||||
| Busy Work Delegation Delegate navigation of phonetrees, gatekeepers, and voice mail systems to human dialing agents. |
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| World-Class Customer Support | |||||
| SOC 2 Type 2 Compliant | |||||
| Productivity Increase compared to manual dialing | |||||
Power Up Your B2B Customer Outreach With Flow Dialer
Complete control and transparency, with 3x dialing over manual calls
Flow Dialer is a list-based dialing solution that improves personal selling productivity. Ideal for the Sales Rep with a long list and not much time.
Out-of-the-Box
CRM Integration
No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time. Koncert is a recommended app on the Salesforce App Exchange, with full native integration.
Real-Time Analytics and Reports
The BEST Reporting options in the industry
No matter your reporting needs, Koncert provides. We offer fully customizable reports as well as many pre-packaged reports and dashboards that we’ve made standard based on our more than 10 years of experience with customer needs. Reports can be viewed live or exported via CSV files or scheduled to receive via email. Access your actionable data any time you need it.
Award Winning Sales Engagement Platform
