Click. Connect. Convert.

Click Dialer® makes every sales call a quick click away from within Salesforce or other CRM platform. It is also embedded in Koncert's Cadence Sales Engagement Platform.

With no manual dial, sales calls are captured in the CRM so there is a record of it and its disposition, and sales managers can see reps' activities and progress.

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Salesforce Users: Never leave your
Salesforce environment!

As calls connect, you have full view of your prospect within your Salesforce platform.

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Bi-directional sync

Your data is continuously and automatically updated. Don’t stop to update Salesforce records.

Dedicated calling bridge

Quality voice connections and reliability with your prospect.

Salesforce Endorsed

The ONLY dialer on Salesforce AppExchange

Call Recording

Managers can review calls with the rep or the team together, to go over what went right (or what went wrong)

Cadence

Koncert’s Cadence sales engagement software

Click Dialer® is also embedded as a functionality inside Koncert’s Cadence sales engagement software. Cadence is designed as a native integration addition to the Salesforce technology stack, providing automated management of touches to your prospects: emails, calls, meetings and status. This full-service addition to your Sales Team’s arsenal can increase their productivity exponentially.

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Out-of-the-Box

CRM Integration

No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time. Koncert is a recommended app on the Salesforce App Exchange, with full native integration.

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Real-Time Analytics and Reports

The BEST Reporting options in the industry
No matter your reporting needs, Koncert provides. We offer fully customizable reports as well as many pre-packaged reports and dashboards that we’ve made standard based on our more than 10 years of experience with customer needs. Reports can be viewed live or exported via CSV files or scheduled to receive via email. Access your actionable data any time you need it.

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Dialers Comparison

Not sure which dialer fits your B2B needs? Koncert offers options just right for YOUR workflow!

Click Dialer Flow Dialer Single line Agent-Assisted DialerMulti-line AI Flow DialerSingle line AI Parallel DialerMulti-line


6


7


29


79


99
CRMs and Power Dialing
Human Power Dialer
Every call is initiated and navigated by a human, not a robot.
Salesforce CRM (Native Integration)
Native App listed in Salesforce AppExchange.
Hubspot, Outreach, Salesloft Integration
Independent CRM (customization)
Features
Parallel Dialing
Remote Coach®
Listen to what your sales reps are saying on calls at any time, including live calls and recorded calls.
Whisper Mode
Provide coaching tips to your sales rep live remotely during the call.
Calling List Visibility
Visibility into calling sessions and control of live updates of prospect records.
Local Caller IDs
Area Mapped Caller IDs
Map Caller ID(s) to every area code in US.
Heat map on Caller IDs
Live tracking of each Caller ID usage (heat) to maintain Caller ID reputation.
Customizable Call Dispositions
Cadence/Sequencer
Multi-channel sales engagement through calls, emails, text, video, and social.
Voice Mail Drop
Smart Predictive Analytics
Intelligent sales analytics and machine learning to score and prioritize B2B sales leads.
Real-Time Dashboards & Reports
Busy Work Delegation
Delegate navigation of phonetrees, gatekeepers, and voice mail systems to human dialing agents.
World-Class Customer Support
SOC 2 Type 2 Compliant
Productivity Increase compared to manual dialing
3X
10X
5X
10X
 

Award Winning Sales Engagement Platform

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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