Click. Connect. Convert.

Click Dialer® makes every sales call a quick click away from within Salesforce or other CRM platform. It is also embedded in Koncert's Cadence Sales Engagement Platform.

With no manual dial, sales calls are captured in the CRM so there is a record of it and its disposition, and sales managers can see reps' activities and progress.

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Bi-directional sync

Your data is continuously and automatically updated. Don’t stop to update Salesforce records.

Dedicated calling bridge

Quality voice connections and reliability with your prospect.

Salesforce Endorsed

The ONLY dialer on Salesforce AppExchange

Call Recording

Managers can review calls with the rep or the team together, to go over what went right (or what went wrong)

Cadence

Koncert’s Cadence sales engagement software

Click Dialer® is also embedded as a functionality inside Koncert’s Cadence sales engagement software. Cadence is designed as a native integration addition to the Salesforce technology stack, providing automated management of touches to your prospects: emails, calls, meetings and status. This full-service addition to your Sales Team’s arsenal can increase their productivity exponentially.

Learn More About Cadence!

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Out-of-the-Box

CRM Integration

No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time. Koncert is a recommended app on the Salesforce App Exchange, with full native integration.

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Real-Time Analytics and Reports

The BEST Reporting options in the industry
No matter your reporting needs, Koncert provides. We offer fully customizable reports as well as many pre-packaged reports and dashboards that we’ve made standard based on our more than 10 years of experience with customer needs. Reports can be viewed live or exported via CSV files or scheduled to receive via email. Access your actionable data any time you need it.

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	Click Dialer	Agent-Assisted DialerMulti-line Power Dialer	AI Flow DialerSingle-line Power Dialer	AI Parallel DialerMulti-line Power Dialer
	6	7	29	79
CRMs and Power Dialing
Human Power Dialer Every call is initiated and navigated by a human, not a robot.
Salesforce CRM (Native Integration) Native App listed in Salesforce AppExchange.
HubSpot, Outreach, SalesLoft Integration
Independent CRM (customization)
Features
Parallel Dialing
Remote Salesfloor A unique feature designed to bring the traditional salesfloor workspace experience for team collaboration.
Remote Coach® Listen to what your sales reps are saying on calls at any time, including live calls and recorded calls.
Whisper Mode Provide coaching tips to your sales rep live remotely during the call.
Parking Lot This feature quarantines bad numbers for later review.
Calling List Visibility Visibility into calling sessions and control of live updates of prospect records.
Automated Local Presence Local caller IDs are automatically selected based on prospect’s area code.
Automated Caller ID Health Koncert’s Device Cloud and Heat Map ensures bad spam numbers are cleaned.
Area Mapped Caller IDs Map Caller ID(s) to every area code in US.
Heat map on Caller IDs Live tracking of each Caller ID usage (heat) to maintain Caller ID reputation.
Customizable Call Dispositions
Cadence/Sequencer Multi-channel sales engagement through calls, emails, text, video, and social.
Voice Mail Drop
Smart Predictive Analytics Intelligent sales analytics and machine learning to score and prioritize B2B sales leads.
Real-Time Dashboards & Reports
Busy Work Delegation Delegate navigation of phonetrees, gatekeepers, and voice mail systems to human dialing agents.
World-Class Customer Support
SOC 2 Type 2 Compliant
Productivity Increase compared to manual dialing		10X	5X	10X