4 min read

Koncert Statement on Apple’s iOS 26 Call Screening

Confirmed: Early WWDC-25 documentation, developer-beta hands‑ons, and Apple press materials all show that Call Screening is a buried, opt‑in toggle in Settings › Phone—off by default on every iPhone. Only when users flip that switch does the iPhone auto‑answer unknown numbers, prompt the caller for a quick “reason for calling,” transcribe it, and then ring the handset. 

Why This Won’t Upend Outbound Prospecting

  • Most people won’t enable it. Parents can’t risk missing the school nurse, homeowners rely on contractor updates, and executives who rely on their mobile phone for official duties like staying in touch with clients. This fear of missing something important—combined with the hassle of navigating through settings—keeps adoption low. Similar to Google Pixel devices, where fewer than 4% of calls are screened, many people opt to avoid these features to maintain uninterrupted communication for professional purposes. 

  • Likely adopters already lean toward screening. Early commentary suggests the users most inclined to enable Call Screening are the same folks who rarely pick up unfamiliar numbers today or quickly disengage if they sense a sales call. If that pattern holds, overall connect rates should see little change.

  • The call still rings. Even when Call Screening is on, the phone rings after the brief greeting prompt—giving reps a live shot at connecting or delivering a concise, transcript‑friendly hook.

  • Potential upside for B2B reps. The feature is aimed at silencing high‑volume B2C spam—solar pitches, car‑warranty robocalls, scam centers. With that noise reduced, thoughtful B2B outreach can stand out. Someone who avoids unknown numbers today might actually choose to answer when the screen shows a vendor message that looks genuinely helpful to their job.

How Koncert Keeps You Ahead

Challenge with Call Screening  Koncert’s Solution
Reps need to know when screening happens.  **ScreenSense™ Detection** (coming this fall) flags screened calls in real time, prescribes script to overcome and feeds analytics into your reports.
Spam‑tagged numbers are likeliest to be screened or silenced. **Fully Managed Caller ID** monitors call volumes across every Koncert number daily, scans every number, remediates and rotates anything flirting with a “Spam Likely” label.
Teams need both high‑volume and one‑to‑one flexibility. **Parallel Dialer + Flow Dialer** deliver the fastest, most adaptable outbound toolkit—built to excel as the calling landscape evolves with iOS 26 and beyond.

 

The Bottom Line

Apple’s Call Screening is opt‑in, hidden, and—judging by prior analogs—likely to see limited use. It may even clear the air of low‑value spam, giving high‑quality B2B calls more room to shine. Koncert will provide the detection, scripting, and caller‑ID safeguards that keep your reps connecting and booking meetings with future‑proof prospecting.

For more details or early access to ScreenSense™, reach out to your Koncert Customer Success Manager. We’ve got you covered through the September iOS 26 launch and well into the future.

 

4 min read

Koncert Statement on Apple’s iOS 26 Call Screening

Confirmed: Early WWDC-25 documentation, developer-beta hands‑ons, and Apple press materials all show that Call...

8 min read

Koncert’s AI-Driven Sales Technology Platform Shines in G2 Spring 2025 Rankings: High Performer Across Key B2B Categories

Windham, NH – March 26, 2025 –Koncert is pleased to announce its top rankings in G2’s Spring 2025 Reports. In the Grid®...

7 min read

Koncert AI-Powered Dialer Platform Sweeps G2 Winter 2025 Awards: Recognized for User Adoption, Support Excellence, and Sales Technology Leadership

Windham, NH – December 19, 2024 –Koncert is pleased to announce its top rankings in G2’s Winter 2025 Reports. In the...