More live conversations in every market. Explore how Koncert’s ultra‑low latency AI dialer platform adapts to your industry’s buyers, workflows, and compliance needs.
Koncert delivers ultra‑low‑latency connects, Local Presence, and Caller ID Health across every market plus AI Parallel/Power Dialers, Agent‑Assisted, Click‑to‑Call, AI PitchLab, and Analytics to coach and scale what works.
Quick Connect (Ultra‑Low Latency)
Seamless handoff the instant a human answers no awkward lag.
Automated Local Presence
Caller IDs match prospect area codes to lift pickup rates.
Caller ID Health + Heat Map
Monitor, quarantine, and refresh IDs to avoid spam‑flag drags.
Anti Call‑Blasting (ZigZag Dialing®)
Dial multiple prospects—never multiple numbers for the same person at once.
Waterfall Data Enrichment
Instantly replace dead numbers and fill gaps from multiple premium sources.
Remote Coach® & Virtual Salesfloor
Live listen/whisper, call blitzes, and on‑the‑job learning—anywhere.
AI PitchLab
Role‑play with persona simulations before reps go live.
Analytics You Can Act On
See performance by rep, list, and session to coach and iterate faster.
Choose the Right Dialing Mode for Every Motion
Choose the right AI dialer for your motion multi‑line for reach, single‑line for premium calls, agent‑assisted for reception/IVRs, and one‑click for fast follow‑ups.
By enabling immediate outbound engagement, reps can keep up with large volume of emails with phone calls.
Koncert Dialers include this in all five of our Dialer products: AI Parallel Dialer, AI Flow Dialer, Agent Assisted Dialer, Flow Dialer, or Click Dialer
Mapped Area-Based IDs start with wide variety of numbers from all area codes
Numbers dialed are automatically chosen within the Koncert Dialer platform, to match the area code of the dialed number
Reps use the Dialer as normal, with no extra effort or steps
Other Options for Caller ID with Koncert:
Local numbers are a built-in benefit for our clients. Other options offered: Random:
Buy a specific amount of caller IDs representing a single area code or state, and shuffle through those numbers randomly as the dialer proceeds Custom Caller ID: Add your sales teams’ phone numbers to our system, or a sales rep can have their own personal number added to the system, and the direct line will be what the recipient sees as incoming See for yourself how Koncert’s Dialer options include Caller ID Management and how that can protect your brand.
Exclusive Dialer Functionality
Only Koncert offers a Heat Map
From the Heat Map in our Caller ID Management program, to our Parking Lot and other exclusive product features, Koncert provides Dialer functionality our competitors cannot match.
What Our Clients Say
We recently integrated RegiAI with Outreach. As a result, an astronomical amount of tasks have been created in Outreach. If we only had Outreach dialer available to us, these tasks would never be completed in a timely fashion. However, because Koncert is integrated with Outreach we can accomplish our tasks in a reasonable timeframe. The parallel dialer is a tremendous feature within Koncert.
I love that Koncert allows me to target more contacts simultaneously, making my workflow much more efficient compared to manual dialing. The control it offers with reports is fantastic, as it ensures I don't lose track of my activity, even with a high volume of 300 calls a day. Multitasking is significantly improved with Koncert, and the way it organizes everything simplifies my tasks.
Koncert has been a lifesaver to our company when it comes to streamlining the customer journey. We love the lead management and sales automation aspect, it automates most of the tedious tasks such as keeping tracks of leads and automating customer interactions. The customer support is also amazing.
We absolutely love using the Koncert calling platform! Working with Victoria and Krystal has been a fantastic experience — their quick response times, deep product knowledge, and genuine dedication make every interaction smooth and productive. Thanks to their support, our teams and our clients’ teams are up and running faster than ever!
Koncert is an ultra‑low latency AI dialer platform with Local Presence, Caller ID Health, and TCPA‑friendly features, tailored landing pages, and coaching tools for each industry.
No. Koncert avoids call‑blasting. We dial multiple prospects, never multiple numbers for the same person, protecting customer experience and pickup rates.
Use multi‑line for coverage, single‑line for premium conversations, Agent‑Assisted for tough reception/IVRs, and Click‑to‑Call for rapid follow‑ups. Most teams mix modes by motion (e.g., territory sweeps vs. executive calls).
Koncert lifts answer rates with Local Presence and protects numbers with Caller ID Health to avoid spam flags. Ultra‑low latency Quick Connect also prevents awkward “hello…hello?” delays that hurt conversions.
Caller ID Health monitors usage, quarantines risky numbers, and rotates healthy IDs to maintain pickup rates. Managers see a Heat Map for proactive control without manual number babysitting.
No, Koncert avoids call‑blasting by dialing multiple prospects, never multiple numbers for the same person at the same time. This Anti Call‑Blasting (ZigZag Dialing®) preserves CX and brand reputation.
Yes—AI PitchLab enables persona‑based role‑play (e.g., CFO, Plant Manager, Practice Manager, Hiring Manager) to rehearse objections before dialing. This shortens ramp and improves first‑call quality.
Yes, Waterfall Data Enrichment replaces dead numbers and fills missing fields from multiple premium sources in real time. That means fewer dials wasted and more live conversations.
Teams commonly run ~150–200+ dials/hour on multi‑line with connect rates often 5–15%+ depending on list, ICP, and timing. Your mileage varies with data quality, messaging, and persona fit.
