Your AI Voice Agent answers every call and books the meeting.
When your team can’t pick up, the Koncert AI Voice Agent does a natural conversation that finds real time on your calendar, books it, and follows up by email. Missed calls become pipeline.
Inbound calls, answered Books on your real calendar Humans stay in control
For a limited time, offering 14 day free trial for qualified sales teams. Click to see if you qualify!
app.koncert.com/voice-agent/calls
Why it matters
Every missed call is a conversation you don’t get back.
The AI Voice Agent turns unanswered inbound calls and callbacks into booked meetings automatically.
📞
Answer every call
No more voicemail black holes. The agent picks up inbound calls and callbacks in a lifelike voice, day or night, so every caller reaches someone.
📅
Book meetings automatically
It checks your real calendar, offers open times, books the meeting, and sends the invite no back-and-forth, no double-booking.
✉️
Follow up instantly
Every conversation ends with the right next step a follow-up email to the caller so momentum doesn’t stall after the call.
How it works
From ringing phone to booked meeting, in one conversation.
1
A call comes in
Instead of ringing out to voicemail, your AI Voice Agent answers on your Koncert number.
2
It has a real conversation
The agent understands the caller and answers from your own knowledge — products, FAQs, pricing — in your brand’s voice.
3
It books and follows up
It checks live availability, books on your real calendar, sends the invite, and emails the caller a follow-up.
4
You review everything
Every call is captured with a full transcript, audio, and outcome — ready to review and coach from.
What’s inside
Built to handle a real call and to stay in your control.
🎙️
Natural conversation
A lifelike voice and genuine back-and-forth not a menu tree.
📅
Real-calendar scheduling
Books against your actual availability. Reschedules and cancels on request.
✉️
Email follow-up
Sends the caller a follow-up from your own mailbox, so every call ends with a clear next step.
📚
Knowledge-aware answers
Attach your docs and pricing; the agent answers accurately from them mid-call.
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Full call capture
Transcript, recording, and outcome for every conversation ready for coaching.
⚙️
You set the boundaries
Configure the persona, voice, booking hours, and guardrails it works within.
🙋
Human-in-the-loop
Review every action the agent takes; choose auto-send or approve-first for follow-ups.
🔒
Enterprise-ready
Per-rep and per-org isolation, with the controls B2B teams require.
The Koncert difference
Built to augment your reps, not replace them.
The AI Voice Agent gives your team a tireless first responder for inbound calls while keeping humans firmly in control. It acts only on behalf of its assigned rep and books only the availability you make real. And because it lives inside Koncert, it’s one more capability in the platform your team already runs every day.
Competitive Edge
By enabling immediate outbound engagement, reps can keep up with large volume of emails with phone calls.
Koncert Dialers include this in all five of our Dialer products: AI Parallel Dialer, AI Flow Dialer, Agent Assisted Dialer, Flow Dialer, or Click Dialer
Mapped Area-Based IDs start with wide variety of numbers from all area codes
Numbers dialed are automatically chosen within the Koncert Dialer platform, to match the area code of the dialed number
Reps use the Dialer as normal, with no extra effort or steps
Other Options for Caller ID with Koncert:
Local numbers are a built-in benefit for our clients. Other options offered: Random:
Buy a specific amount of caller IDs representing a single area code or state, and shuffle through those numbers randomly as the dialer proceeds Custom Caller ID: Add your sales teams’ phone numbers to our system, or a sales rep can have their own personal number added to the system, and the direct line will be what the recipient sees as incoming See for yourself how Koncert’s Dialer options include Caller ID Management and how that can protect your brand.
Exclusive Dialer Functionality
Only Koncert offers a Heat Map
From the Heat Map in our Caller ID Management program, to our Parking Lot and other exclusive product features, Koncert provides Dialer functionality our competitors cannot match.
