Koncert Launches Koncert Phone and AI Voice Agent to Help Revenue Teams Never Miss a Sales Conversation

New cloud business phone platform combines AI-powered inbound and outbound calling and an AI Voice Agent to answer every call, qualify leads, and book meetings automatically. 

Windham, NH – Aug 3, 2026 –Koncert, a leading provider of AI-powered sales engagement and dialing solutions, announced the launch of Koncert Phone and Koncert AI Voice Agent, expanding its platform with a modern cloud business phone system and intelligent AI call handling for revenue teams.

Koncert Phone is a business phone built for revenue teams to connect with prospects and customers from anywhere using a modern cloud phone solution. Combined with Koncert AI Voice Agent, businesses can ensure every inbound call is answered instantly, prospects are qualified automatically, meetings are scheduled without manual effort, and customer inquiries are handled around the clock.

A Business Phone Built for Revenue Teams

Unlike traditional business phone systems designed primarily for internal communication, Koncert Phone is built specifically to help sales and customer-facing teams maximize every conversation.

Key capabilities include:

•  Cloud-based business phone system for inbound and outbound calling

•  AI-powered call routing

•  Automated local presence

•  Caller ID reputation management

•  CRM integration

•  Call recording and conversation analytics

•  Unified communications across sales teams

•  Enterprise-grade security and reliability 

Koncert Phone works seamlessly with Koncert's dialing platform, giving organizations a single solution for outbound prospecting, inbound conversations, and customer engagement.

Introducing Koncert AI Voice Agent

Koncert AI Voice Agent serves as a virtual team member that answers every incoming business call with natural, conversational AI.

The AI Voice Agent can:

• Answer business calls 24/7

• Respond to customer and prospect questions naturally

• Qualify inbound leads using custom business criteria

• Book meetings directly into sales representatives' calendars

• Capture caller details automatically

• Handle after-hours and overflow calls

• Deliver a consistent caller experience across every interaction

Whether a prospect calls during business hours, after hours, weekends, or holidays, the AI Voice Agent ensures every opportunity receives an immediate response.

Every Call Is an Opportunity

Missed business calls often result in lost revenue, delayed follow-up, and poor customer experiences. Koncert Phone and AI Voice Agent help organizations eliminate missed opportunities by ensuring every inbound conversation is answered, qualified, and directed appropriately.

With Koncert's latest innovations, organizations can:

• Never miss an important customer or prospect call

• Increase meeting bookings

• Improve response times for inbound inquiries

• Reduce manual work for sales representatives

• Deliver consistent customer experiences at any time of day

• Capture more pipeline from existing marketing and sales efforts

Expanding the Koncert Revenue Platform

Koncert has helped revenue teams accelerate outbound prospecting with AI-powered dialing technology for years. The introduction of Koncert Phone and AI Voice Agent extends that mission by supporting the entire customer communication journey, from inbound inquiries to outbound sales engagement.

Together, Koncert now offers a unified platform that enables businesses to manage inbound calling, outbound prospecting, AI-powered conversations, meeting scheduling, and sales engagement from one solution.

Availability

Koncert Phone and Koncert AI Voice Agent are available immediately for businesses looking to modernize their communication platform and improve customer responsiveness.

To learn more or request a personalized demonstration, visit www.koncert.com.

About Koncert

Koncert is a leading provider of AI-powered sales engagement technology that helps revenue teams connect with more prospects, increase live conversations, and generate more pipeline. The Koncert platform includes AI Parallel Dialer, AI Flow Dialer, Agent-Assisted Dialer, AI coaching, Conversation Intelligence, Data Enrichment, Koncert Phone, and AI Voice Agent, helping sales organizations improve productivity and drive predictable revenue growth.

Koncert is an AI-powered sales engagement platform with over 15 years focusing on sales dialer technology innovation. Koncert is the only ultra-low latency AI dialer platform in the industry provides four dialer options along with cadence tool and fully managed caller ID health services aligned to different sales workflows:

• AI Parallel Dialer - Multi-line power dialer that allows sales rep to have 6-10 prospect conversation in just one hour

• AI Flow Dialer - The single line dialer drives live conversations and improves outbound calling productivity

• Agent-Assisted Dialer - Human assisted power dialer with 10x faster and boost sales productivity

• Click-to-Call Dialer - Faster than manual dialing, one call at a time

• Cadence - Multi-channel sales sequencer with pre-defined touch points - phone, email, video, text, and social

• Koncert Phone - Connect with prospects and customers from anywhere using a modern cloud phone solution designed for sales. Get unlimited calling, trusted Caller IDs, and automatic CRM & SEP logging for every conversation. No hardware. No per-minute fees. Just seamless calling that helps teams sell more effectively

• AI Voice Agent -  When your team can’t pick up, the Koncert AI Voice Agent does a natural conversation that finds real time on your calendar, books it, and follows up by email. Missed calls become pipeline

• AI PitchLab - Unlock your team’s full potential with the AI PitchLab, a powerful add-on to Koncert. Reps can rehearse sales pitches in a real-time, interactive environment—without the pressure of a live call.

• DataGenie® Waterfall Data Enrichment - As a core feature of our smart platform, DataGenie powers Koncert’s Waterfall Data Enrichment. This feature instantly replaces bad data or fills in missing contact details— like phone numbers— using real-time, verified data from multiple premium providers.

• Remote Salesfloor -  Koncert's Remote Salesfloor is a unique feature designed to bring the traditional salesfloor workspace experience

• Fully Managed Automated Caller ID Health - With Koncert’s Device Cloud and Heat Map, we automatically manage Caller IDs to ensure bad Spam numbers are cleaned or removed.

Koncert platform seamlessly integrates into leading CRMs. Features include Quick Connect, Automated Local Presence, Fully Managed Automated Caller ID Health, Parking Lot, Remote Coach, Virtual Sales Floor, Conversation Intelligence, and Analytics. Koncert dialers help sales teams skyrocket conversations for more pipeline while optimizing productivity. Koncert provides an industry-leading, wide variety of reports and dashboard options based on customer needs identified over years of use, plus customization options in reporting so managers and sales reps can have complete, actionable analytics at their fingertips. Visit here.

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For more information, contact:
marketing@koncert.com | www.Koncert.com