What's the Best Dialer Software For B2B Sales Teams?

In the fast-paced world of B2B sales, efficiency and productivity are paramount. With countless leads to follow up on and a constantly evolving sales pipeline, sales teams need tools that can streamline their processes and maximize their time. This is where dialer software comes into play, offering a game-changing solution for B2B sales teams looking to boost their performance and close more deals.

Dialer software automates the tedious task of manually dialing phone numbers, allowing sales representatives to focus their energy on engaging with prospects and delivering compelling pitches. By automating the dialing process, sales teams can significantly increase their contact rates, leading to more opportunities and ultimately more closed deals.

Parallel Dialer Alternatives - Questions Buyers Should ask AI Dialer Companies. Read this blog.

What is a Dialer?

Dialer software is a technological tool that automates the process of making outbound calls. It eliminates the need for manual dialing, saving valuable time and increasing efficiency for sales teams. There are different types of dialer software available in the market:

👉Preview Dialer: This type of dialer displays the prospect's information before initiating a call, allowing the sales representative to review the details and prepare for the conversation.

👉Power Dialer: A power dialer automatically dials numbers from a predefined list and connects the sales representative as soon as a call is answered.

👉Predictive Dialer: Using advanced algorithms, a predictive dialer anticipates when a sales representative will be available to handle the next call and dials the numbers accordingly, minimizing wait times and maximizing talk time.

👉Progressive Dialer: A progressive dialer is a type of dialer software that dials multiple numbers simultaneously, but only connects a call to an available agent when a call is answered. This helps to reduce wait times and increase agent talk time.

👉Local Presence Dialer: A local presence dialer is a type of dialer software that displays a local phone number to the recipient, increasing the likelihood of the call being answered. This can be particularly useful for B2B sales teams targeting prospects in different geographic regions.

👉Auto Dialer: An auto dialer is a type of dialer software that automatically dials phone numbers from a predefined list, without the need for an agent to manually dial each number. This can significantly increase the number of calls made and improve overall productivity.

👉Sales Dialer: A sales dialer is a type of dialer software specifically designed for sales teams. It typically includes features such as lead management, call scripting, and integration with CRM systems to streamline the sales process.

👉Phone Dialer: A phone dialer is a general term for any dialer software that automates the process of dialing phone numbers.

👉Desktop Dialer: A desktop dialer is a type of dialer software that is installed on an individual computer or workstation, rather than being a cloud-based or server-based solution.

👉Call Center Dialer: A call center dialer is a type of dialer software designed specifically for call centers and contact centers, with features such as call queuing, skill-based routing, and advanced reporting capabilities.

👉Agent Assisted Dialer: An agent assisted dialer is a type of dialer software that requires an agent to initiate each call manually, but provides assistance with dialing and call management.

👉Single-Line Dialer: A single-line dialer is a type of dialer software that uses a single phone line to make calls. It is typically used by smaller teams or individual sales representatives.

👉Multi-Line Dialer: A multi-line dialer is a type of dialer software that can use multiple phone lines simultaneously, allowing for more concurrent calls and increased productivity.

👉AI Dialer: An AI dialer is a type of dialer software that uses artificial intelligence and machine learning algorithms to optimize the dialing process. It can analyze data such as call patterns, agent availability, and lead information to determine the best time to dial each number and route calls to available agents.

👉AI Parallel Dialer: An AI parallel dialer is a type of dialer software that uses artificial intelligence and machine learning algorithms to optimize the dialing process by making multiple calls simultaneously. It can analyze data to determine the best time to dial each number and route calls to available agents efficiently.

Dialer Sofware for B2B Sales Teams

• Adversus
• AgentDialer
• Aloware
• AutoReach
• Aircall
• BatchDialer
• Bearworks
• CallCloud
• Callfire
• CallHub
• CallTools
• CloudTalk
• ConnectandSell
• Convolo.ai
• Convoso
• DialedIn by ChaseData
• Denali Dialer
• DialShree Predictive Dialer
• Dialer360
• Elto
• FlashInfo
• Five9
• Frontspin
• FunnelFlare
• Genesys Cloud CX
• JustCall
• Kixie
• Koncert
• LiveVox
• Mojo Dialer
• MonsterConnect
• Mitel
• Nooks
• Orum
• ProspectBoss CRM Dialer
• Phoneburner
• Quack
• Readymode
• Ricochet360
• Ring.io
• RingCentral
• Salesfinity
• SpitFire Dialers
• Sprinklr
• Squaretalk
• Talkdesk
• Velocify Lead Manager
• Voiptime Cloud
• Vonage Contact Center (formerly NewVoiceMedia)
• Voicent

Adversus

Adversus is an outbound auto dialer solution that helps streamline outgoing call operations by automating manual processes and providing valuable insights. It offers a range of dialing strategies, including Predictive, Progressive, and Manual dialing, or a combination of these modes, allowing users to customize their approach. Adversus aims to enhance workflow efficiency and time optimization for managers and employees through its suite of tools designed to improve daily operations. With its ability to automate and streamline outbound calling activities, Adversus enables businesses to maximize productivity and gain valuable insights into their outbound calling campaigns.

Website: https://www.adversus.io/

LinkedIn Profile: https://www.linkedin.com/company/adversus/

G2 Profile: https://www.g2.com/products/adversus/reviews

AgentDialer

AgentDialer combines predictive and semi-automatic dialing functionalities into one system.

Website: http://www.voicent.com/ 

LinkedIn Profile: https://www.linkedin.com/company/voicent/ 

G2 Profile: https://www.g2.com/products/agentdialer/reviews  

Aloware

Aloware is a leading cloud-based contact center solution designed specifically for small and mid-sized businesses. It aims to drive revenue growth and deliver exceptional customer experiences through its robust set of features. Unlike other platforms, Aloware offers unlimited calling and texting with unparalleled flexibility, enabling businesses to engage and qualify more leads faster while building strong customer relationships.

Key features of Aloware include a Power Dialer, AI SMS Chat Bot, AI voice analytics, automated lead follow-up, workflow automations, CSAT surveys, local presence, 2-way SMS/MMS, and Bulk SMS campaigns. It seamlessly integrates with leading CRMs such as HubSpot, Pipedrive, Zoho, and HighLevel, as well as productivity tools like Slack and Zapier, simplifying operations and saving valuable time and effort.

Aloware empowers businesses to unlock their full potential by streamlining communication processes and providing a comprehensive suite of tools to enhance customer engagement and sales effectiveness.

Website: https://www.aloware.com/ 

LinkedIn Profile: https://www.linkedin.com/company/aloware/  

G2 Profile: https://www.g2.com/products/aloware/reviews 

AutoReach

AutoReach is an intelligent sales dialer that boosts connect rates by over 30% and increases talk time by 300% per hour, enabling more quality conversations with prospects. Its user-friendly interface integrates seamlessly with Salesforce, allowing teams to be productive quickly.

Website: https://www.autoreach.io/ 

LinkedIn Profile: https://www.linkedin.com/company/autoreach/about 

G2 Profile: https://www.g2.com/products/autoreach/reviews 

Aircall

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

Website: https://aircall.io/  

LinkedIn Profile: https://www.linkedin.com/company/aircall/ 

G2 Profile: https://www.g2.com/products/aircall/reviews  

BatchDialer

BatchDialer is a robust outbound dialer solution aimed at boosting efficiency and productivity for businesses. It is packed with powerful features tailored for sales, marketing, and BPO teams to effectively reach and engage with their target audience. Some of its key capabilities include multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts.

What sets BatchDialer apart is its unique offerings such as phone number reputation monitoring, rapid fire dialing mode, property details in-view, and included phone numbers. These features provide businesses with a competitive advantage in their telecommunications efforts.

BatchDialer streamlines campaign management, ensures compliance with regulations, and provides valuable insights and tools. It enables businesses to optimize their outbound calling operations, maximize agent productivity, and drive meaningful customer connections. With its comprehensive feature set and specialized tools, BatchDialer empowers businesses to achieve their outbound calling goals effectively.

Website: https://batchservice.com/  

LinkedIn Profile: https://www.linkedin.com/company/batchservice/ 

G2 Profile: https://www.g2.com/products/batchdialer/reviews  

Bearworks

Bearworks is a comprehensive sales productivity and team-building platform designed to help sales teams significantly increase their meeting attainment rates by up to 10x or more. It offers two key solutions:

A parallel dialer and genAI voicemail feature that enables sales teams to have more personalized and meaningful conversations with prospects more frequently. The parallel dialer allows reps to make multiple simultaneous calls, while the genAI voicemail creates customized voicemail messages, facilitating higher connection rates and more booked meetings.

A virtual sales floor that replicates the energy and dynamics of a high-energy, co-located sales environment, even for hybrid or remote teams. This feature provides a collaborative space for better coaching, motivation, and team-building, regardless of the team's physical location.

By combining advanced dialing technology with AI-powered voicemail capabilities and a virtual sales floor environment, Bearworks empowers sales teams to boost productivity, enhance prospect engagement, and drive better meeting attainment rates, ultimately leading to improved sales performance.

Website: https://www.bearworks.com/  

LinkedIn Profile: https://www.linkedin.com/company/bearworks/ 

G2 Profile: https://www.g2.com/products/bearworks/reviews  

CallCloud

Power Dialer For Salesloft & Outreach is an integrated solution that converts standard dialers into powerful automated dialers with just one click. It enables sales teams to make significantly more dials in less time through a fully hands-free operation. By seamlessly integrating with popular sales engagement platforms like Salesloft and Outreach, this power dialer maximizes efficiency and productivity for outbound calling campaigns. Sales reps can blast through more calls effortlessly, accelerating their pipeline and increasing connection rates with prospects. The one-click activation of this automated dialing functionality streamlines workflows and eliminates tedious manual dialing tasks, allowing sales professionals to focus on having quality conversations that drive revenue.

Website: https://www.callcloud.app/   

LinkedIn Profile: https://www.linkedin.com/company/callcloud1/about/ 

G2 Profile: https://www.g2.com/products/callcloud/reviews  

Callfire

CallFire is a leading provider of self-service voice marketing solutions that help businesses across the United States and Canada grow and retain their revenue through effective outreach and engagement. Their easy-to-use services include IVR (Interactive Voice Response), Voice Broadcast, and Call Tracking, designed to cater specifically to the needs of local businesses.

Website: https://www.callfire.com/ 

LinkedIn Profile: https://www.linkedin.com/company/callfire/ 

G2 Profile: https://www.g2.com/products/callfire/reviews 

CallHub

CallHub is a comprehensive campaigning platform designed to revolutionize outreach, canvassing, mobilization, and marketing efforts for a wide range of organizations. It provides trusted calling, texting, and email solutions tailored for political campaigns, advocacy groups, nonprofits, and businesses of all sizes.

Website: https://callhub.io/  

LinkedIn Profile: https://www.linkedin.com/company/callhub.io/ 

G2 Profile: https://www.g2.com/products/callhub/reviews 

CallTools

CallTools offers a sophisticated cloud-based contact center solution designed to increase contact rates and accelerate sales revenue. Built by business owners for business owners, CallTools understands the value of time and provides top-tier, in-house customer support that actually answers calls and guides users through troubleshooting.

Website: https://calltools.com/  

LinkedIn Profile: https://www.linkedin.com/company/callhub.io/ 

G2 Profile: www.linkedin.com/company/calltools/ 

CloudTalk

CloudTalk is a cloud-based business calling software that aims to make customer experience (CX) your greatest advantage. It provides a modern, remote-ready call center solution for sales and customer support teams, offering top-notch call quality and seamless integration with leading CRMs and helpdesks.

Website: https://www.cloudtalk.io/   

LinkedIn Profile: https://www.linkedin.com/company/cloudtalk.io/ 

G2 Profile: https://www.g2.com/products/cloudtalk/reviews 

ConnectandSell

ConnectAndSell is a unique sales acceleration platform that combines a cloud-based dialer with a global network of trained agents. Their mission is to revive the telephone as the ultimate sales tool by enabling sales reps to focus solely on vital conversations with decision-makers.

Key features of ConnectAndSell include:

• Patented technology that connects reps with decision-makers within 1/5 of a second after the prospect answers
• Trained agents who navigate gatekeepers, voice response systems, and voicemail to reach decision-makers
• Automated CRM data entry and follow-up scheduling
• Teleprompter feature for precise follow-up discussions
• Real-time alerts for managers to monitor reps' calling efforts and provide coaching

Website: https://www.connectandsell.com/ 

LinkedIn Profile: https://www.linkedin.com/company/connectandsell-inc/ 

G2 Profile: https://www.g2.com/products/connectandsell/reviews 

Convolo.ai

Convolo.ai's communication tools are designed to boost sales growth and improve ROI by providing rapid response times for inbound leads and increasing prospect reach for outbound campaigns. These solutions help businesses enhance their sales effectiveness, increase revenue generation, and realize a higher return on their marketing and sales efforts.

Website: https://convolo.ai/ 

LinkedIn Profile: https://www.linkedin.com/company/convolo/ 

G2 Profile: https://www.g2.com/products/convolo-ai/reviews 

Convoso

Convoso is a leading AI-powered sales platform that drives growth by facilitating connections and enhancing prospect engagement at scale. With over 15 years of experience, Convoso continuously innovates its cloud-based dialer solution to boost profitability while ensuring compliance.

Website: http://www.convoso.com/ 

LinkedIn Profile: https://www.linkedin.com/company/convoso/ 

G2 Profile: https://www.linkedin.com/company/convoso/ 

DialedIn by ChaseData

DialedIn by ChaseData is a cloud-based Call Center as a Service (CCaaS) software solution that offers superior performance, user-friendly interface, and stellar technical support. It is designed to cater to call centers with 5 or more agents.

Website: https://getdialedin.com/ 

LinkedIn Profile: https://www.linkedin.com/company/getdialedin/ 

G2 Profile: https://www.g2.com/products/dialedin-by-chasedata/reviews 

Denali Dialer

DialedIn by ChaseData is a cloud-based Call Center as a Service (CCaaS) software solution that offers superior performance, user-friendly interface, and stellar technical support. It is designed to cater to call centers with 5 or more agents.

Website: https://trydenali.com/ 

LinkedIn Profile: https://www.linkedin.com/company/denalidialer/ 

G2 Profile: https://www.g2.com/products/denali-dialer/reviews 

DialShree Predictive Dialer

Denali Dialer provides tools to help representatives quickly connect with prospects and increase their daily conversations tenfold. It offers power and parallel dialing options along with call recordings and analytics for enhanced performance.

Website: https://www.elisiontec.com/ 

LinkedIn Profile: https://www.linkedin.com/company/elision-technolab-llp/ 

G2 Profile: https://www.g2.com/products/dialshree-predictive-dialer/reviews#reviews 

Dialer360

Dialer360 Improve your agent’s productivity and handle more customer calls in less time for high volume with our leading call center dialer software. Improve the stability between efficiency and cost with us.

Website: https://www.dialer360.com/ 

LinkedIn Profile: https://www.linkedin.com/company/dialer360/ 

G2 Profile: https://www.g2.com/products/dialer360-dialer360/reviews 

Elto

Elto is an AI-powered parallel dialer designed to save time for sales reps by enabling concurrent dialing of multiple prospects. It utilizes AI listeners attached to each dial to intelligently detect call outcomes, such as human pickups, voicemail, or no answer.

Website: https://www.eltodialer.com/ 

LinkedIn Profile: https://www.linkedin.com/company/eltoai/about/ 

G2 Profile: https://www.g2.com/products/elto/reviews 

FlashInfo

FlashInfo is a comprehensive revenue acceleration platform that streamlines sales and marketing processes through a unified interface. It provides access to a vast B2B intelligence database with over 1 billion profiles worldwide and offers advanced filters for precise targeting. The platform enhances sales intelligence with features like automated data verification, enrichment, and social intent analysis. It also includes a unique In-Market-Timing Engine for supercharged lead generation. FlashInfo enables effective sales engagement through compelling sequences, calls, social connections, and email drafting. It offers parallel dialing for efficient outbound calling campaigns. With seamless workflows, automations, and CRM integration, FlashInfo empowers businesses to manage growth strategies efficiently, accelerating revenue generation through lightning-fast search and real-time processing capabilities.

Website: https://www.flashintel.ai/ 

LinkedIn Profile: https://www.linkedin.com/company/myflashcloud/ 

G2 Profile: https://www.g2.com/products/flashinfo/reviews 

Five9

The Five9 Intelligent CX Platform provides a comprehensive cloud-native suite of solutions designed to engage customers across any channel, empower managers with performance insights, and elevate businesses to deliver better customer experiences and outcomes.

Website: https://www.five9.com/ 

LinkedIn Profile: https://www.linkedin.com/company/five9/ 

G2 Profile: https://www.g2.com/products/five9/reviews 

Frontspin

FrontSpin is a leading-edge sales communication software platform that includes a powerful dialer solution. Their platform is designed to implement sales playbooks and processes across all customer touchpoints. The core value proposition of FrontSpin is its ability to help sales teams engage with up to 3 times more prospects and customers in less time compared to traditional methods. This increased engagement capacity allows sales reps to have more selling conversations, close more deals, and ultimately accelerate overall sales performance.

Website: http://www.frontspin.com/  

LinkedIn Profile: https://www.linkedin.com/company/frontspin/ 

G2 Profile: https://www.g2.com/products/frontspin/reviews 

FunnelFlare

DialShree is a popular and comprehensive call center solution that supports unified communication channels across multiple industries. It is renowned for its 99.99% SLA uptime guarantee and is designed as a highly scalable, robust, secure, and feature-rich platform suitable for businesses and call centers of all sizes.

Website: https://funnelflare.io/ 

LinkedIn Profile: https://www.linkedin.com/company/funnelflare/about/ 

G2 Profile: https://www.g2.com/products/funnelflare/reviews

Genesys Cloud CX

Genesys Cloud CX aims to redefine customer experience by providing an innovative, intuitive and constantly evolving cloud contact center platform that drives effortless omnichannel engagement, automation and actionable insights - regardless of where agents are located.

Website: https://www.genesys.com/ 

LinkedIn Profile: www.linkedin.com/company/genesys 

G2 Profile: https://www.g2.com/products/genesys-cloud-cx/reviews 

JustCall

JustCall is an AI-powered communication hub designed for businesses. It enables instant customer connections across voice calls, SMS, and WhatsApp, going beyond just basic calling capabilities.

Website: http://saaslabs.co/ 

LinkedIn Profile: https://www.linkedin.com/company/saas-labs/ 

G2 Profile: https://www.g2.com/products/saas-labs-justcall/reviews 

Kixie

Kixie is a sales engagement platform that boosts sales team performance through ultra-reliable and easily automated calling and texting capabilities. It integrates tightly with leading CRMs like HubSpot, HighLevel, Salesforce, Pipedrive, Zoho and more.

Website: https://www.kixie.com/ 

LinkedIn Profile: www.linkedin.com/company/kixie/ 

G2 Profile: https://www.g2.com/products/kixie-powercall-sms/reviews 

Koncert

Koncert is a pioneering AI-powered dialer platform redefining how sales teams connect with prospects and drive conversions. With over a decade of experience, 13 patents, and consistently high ratings, Koncert has continuously evolved its mature platform based on customer needs.

Key Unique Features:

• Quick Connect technology with ultra-low latency for seamless conversations from call connect
• Automated Local Presence to boost answer rates by displaying local caller IDs
• Automated Caller ID Health to prevent numbers from being marked as spam
• Parking Lot to quarantine bad numbers and focus dialing on legitimate prospects

Koncert emphasizes its pioneering role, patented technologies, customer-centric approach over years of feedback, and a mature innovative platform designed to drive better customer experiences, more conversations, and superior sales outcomes through its unique AI-powered dialing capabilities.

Website: https://www.koncert.com/  

LinkedIn Profile: https://www.linkedin.com/company/koncert-co 

G2 Profile: https://www.g2.com/products/koncert/reviews 

LiveVox

LiveVox is a proven cloud CCaaS platform that unifies omnichannel communications, AI, CRM, and workforce optimization tools to transform contact center performance while ensuring compliance.

Website: https://www.livevox.com/ 

LinkedIn Profile: https://www.linkedin.com/company/livevox/ 

G2 Profile: https://www.g2.com/products/livevox-livevox/reviews 

Mojo Dialer

Mojo Selling Solutions provides the Mojo Dialer and Mojo Real Estate Data service used by thousands of real estate and sales agents across North America. Their dialer and real estate data solutions empower agents to boost productivity and sales effectively.

Website: http://www.mojosells.com/ 

LinkedIn Profile: https://www.linkedin.com/company/mojo-selling-solutions-llc/ 

G2 Profile: https://www.g2.com/products/mojo-dialer/reviews 

MonsterConnect

MonsterConnect is a lead generation solution that accelerates B2B sales through a consistent stream of live phone connections with decision-making prospects. Their offering combines fast dialing and routing technology, efficient outbound prospecting service, and a scalable community of live agents.

Website: http://www.mojosells.com/ 

LinkedIn Profile: https://www.linkedin.com/company/monsterconnect 

G2 Profile: https://www.g2.com/products/monsterconnect/reviews 

Mitel

Mitel Dialer is a lightweight, non-intrusive, serverless pop-up app that lets you quickly call business contacts or answer calls to your deskphone or softphone from your window screen.

Website: https://www.mitel.com/ 

LinkedIn Profile: https://www.linkedin.com/company/mitel 

G2 Profile: https://www.g2.com/products/mitel-micollab/reviews 

Nooks

Nooks is an AI-powered parallel dialer and virtual salesfloor that helps sales development representative (SDR) teams increase their conversations 5 times and supercharge productivity through intelligent automation.

Website: https://nooks.ai/ 

LinkedIn Profile: https://www.linkedin.com/company/nooksapp/ 

G2 Profile: https://www.g2.com/products/nooks/reviews 

Orum

Orum is an AI-powered Live Conversation Platform designed to supercharge sales activity, connect teams, and drive more revenue. It is touted as the latest evolution in sales technology, aiming to accelerate the top of the sales funnel with better data and more conversations.

Key features of Orum include:

• AI-powered dialing and automation to streamline manual tasks and repetitive data entry
• Suite of products for coaching, analytics, and more, beyond just dialing capabilities
• Designed to be an all-in-one platform for better overall sales performance
• Helps sales teams focus on building relationships directly with prospects

Website: https://www.orum.com/ 

LinkedIn Profile: https://www.linkedin.com/company/orumhq/  

G2 Profile: https://www.g2.com/products/phoneburner/reviews 

ProspectBoss CRM Dialer

ProspectBoss CRM Dialer offers a suite of sales tools including CRM PowerDialer, SalesDataList, AgentCircleProspecting, and RinglessMessages. Ideal for sales professionals across various industries like insurance, real estate, debt management, construction, and more. SalesDialers assists in making and tracking leads efficiently.

Website: https://www.prospectboss.com/  

LinkedIn Profile: https://www.linkedin.com/company/prospectboss/ 

G2 Profile: https://www.g2.com/products/prospectboss-crm-dialer/reviews 

Phoneburner

PhoneBurner is a power dialer platform that helps sales teams increase call answer rates, multiply quality live connections, and drive more meaningful conversations that grow revenue.

Website: https://www.phoneburner.com/ 

LinkedIn Profile: https://www.linkedin.com/company/phoneburner/ 

G2 Profile: https://www.g2.com/products/genesys-cloud-cx/reviews

Quack

Quack is a power/parallel dialer for SDR teams to increase the number of conversations they have during a day and spend less time listening to a dial tone.

Website: https://quackdials.com/ 

LinkedIn Profile: https://www.linkedin.com/company/quackdials/ 

G2 Profile: https://www.g2.com/products/nooks/reviews 

Readymode

Readymode (formerly Xencall) is a cloud-based, all-in-one predictive dialer that maximizes agent productivity by connecting call center agents with more leads in less time. It offers the fastest dialing speeds, advanced inbound queue strategies, and a powerful CRM at an affordable cost. Enjoy full service North American support, free personalized training, and zero setup fees. Boost your business growth and close more deals with Readymode.

Website: https://readymode.com/ 

LinkedIn Profile: https://www.linkedin.com/company/readymode/ 

G2 Profile: https://www.g2.com/products/readymode/reviews 

Ricochet360

Ricochet360 is an All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform. It's designed for both inbound and outbound agents, offering a competitive edge by enabling calls to new leads in one second, nurturing and engaging prospects throughout the sales process, and automating 95% of daily workflows.

Website: https://www.ricochet360.com/ 

LinkedIn Profile: https://www.linkedin.com/company/ricochet360/ 

G2 Profile: https://www.g2.com/products/speed-to-contact-llc-ricochet360/reviews 

Ring.io

Ring.io is a sales engagement platform that brings prospects closer to sales reps using high-engagement channels like SMS/MMS, email, phone, and video. It integrates with your CRM to streamline your selling process, eliminating the need for additional software. Ring.io enhances sales sequences with data-driven, adaptive approaches based on CRM data, manual input, and detected signals, helping you close more deals faster. Focus on selling effectively with Ring.io's unified tools and innovative, dynamic sequences.

Website: https://www.ring.io/ 

LinkedIn Profile: https://www.linkedin.com/company/ringio/ 

G2 Profile: https://www.g2.com/products/ring-io-ring-io/reviews 

RingCentral

RingCentral Contact Center is an omnichannel customer engagement solution offering voice and over 30 digital channels. It features advanced AI for self-service, proactive outreach tools, and Intelligent Virtual Agents. With over 300 prebuilt integrations and AI-powered workforce engagement and analytics, it seamlessly integrates with RingCentral MVP for enterprise-grade voice infrastructure and unified communications, enhancing cross-functional collaboration. RingCentral stands out with its top-rated CCaaS and UCaaS platforms, delivering superior connected experiences for both employees and customers.

Website: https://www.ringcentral.com/ 

LinkedIn Profile: https://www.linkedin.com/company/ringcentral/ 

G2 Profile: https://www.g2.com/products/ringcentral-contact-center/reviews 

Salesfinity

Salesfinity is a B2B SaaS company that boosts B2B sales teams' pipeline generation with its Smart Parallel Dialer. This software enables making up to 10 simultaneous calls, connecting you with the first person to answer. Salesfinity automates call logging, prospect research, and dial tree navigation, saving time and increasing productivity. It integrates seamlessly with CRMs like Salesforce and HubSpot, and sales engagement tools like Outreach and Apollo.

Website: https://salesfinity.co/ 

LinkedIn Profile: https://www.linkedin.com/company/salesfinity-co/ 

G2 Profile: https://www.g2.com/products/salesfinity/reviews 

SpitFire Dialers

SpitFire Dialers offer the Enterprise Predictive Dialer, which uses advanced algorithms to adjust call rates based on agent availability, line availability, average call time, and other statistics. Designed to comply with state and federal regulations, SpitFire ensures efficient and legal campaign management, optimizing call center performance.

Website: http://www.spitfiredialers.com/  

LinkedIn Profile: https://www.linkedin.com/company/spitfire-dialers/ 

G2 Profile: https://www.g2.com/products/spitfire-dialers/reviews 

Squaretalk

Squaretalk is a global communication platform with tools like Axiom (cloud PBX), Matrix (predictive dialer), Express (multi-channel messaging), and Lynx (no-code integration). Optimize communications and enhance customer experience.

Website: https://squaretalk.com/ 

LinkedIn Profile: https://www.linkedin.com/company/squaretalk/ 

G2 Profile: https://www.g2.com/products/squaretalk/reviews 

Talkdesk

Talkdesk® is a global cloud contact center leader providing AI-driven, automation-first customer experience solutions. We optimize critical service processes, enabling better customer experiences across industries and channels. Trusted by over 1,800 companies, Talkdesk enhances customer satisfaction and accelerates business outcomes.

Website: http://www.talkdesk.com/ 

LinkedIn Profile: https://www.linkedin.com/company/talkdesk/ 

G2 Profile: https://www.g2.com/products/talkdesk/reviews 

Velocify Lead Manager

Velocify Lead Manager by ICE Mortgage Technology streamlines sales processes for mortgage professionals. It automates lead management with features like lead capture, de-duping, configurable scoring, flexible distribution, activity prioritization, cloud dialing, call handling, automated nurturing, and real-time reporting, helping loan officers drive sales and close loans faster.

Website: https://www.icemortgagetechnology.com/ 

LinkedIn Profile: https://www.linkedin.com/company/elliemaeinc/ 

G2 Profile: https://www.g2.com/products/velocify-lead-manager/reviews 

Voiptime Cloud

Voip PowerDialer maximizes contact center productivity by automatically connecting agents with real prospects. Voiptime Contact Center is a cloud-based solution for medium businesses and enterprises, managing client requests across all channels in one platform. Boost team productivity and business growth with Voiptime!

Website: https://voiptimecloud.com/ 

LinkedIn Profile: www.linkedin.com/company/voiptimecloud/about/ 

G2 Profile: https://www.g2.com/products/voiptime-cloud/reviews 

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center (formerly NewVoiceMedia) offers top-rated Salesforce integration, delivering seamless experiences across channels. It enhances productivity with ServiceNow and Microsoft Dynamics 365 integrations, providing contextual data and workflows for superior customer service. With Vonage Contact Center, drive sales, streamline support, and foster customer loyalty effortlessly.

Website: https://www.vonage.com/ 

LinkedIn Profile: https://www.linkedin.com/company/vonage/ 

G2 Profile: https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews 

Voicent

Voicent's award winning auto dialer solution delivers pre-recorded audio messages to a list of contacts. It can also leave answering machine messages in your own voice or a computer-generated voice using our Text to Speech plug-in. Auto Dialer features include live call transfer, automated messages, touch-tone opt-out options, and an easy-to-use, Excel-like interface. This auto dialing software is scalable, customizable, and easy to use.

Website: https://voicent.com/ 

LinkedIn Profile: http://www.linkedin.com/company/voicent 

G2 Profile: https://www.g2.com/products/agentdialer/reviews 

How Does Koncert Differ from Other Dialers

Koncert positions itself as a pioneering AI dialer platform with unique capabilities like ultra-low latency, automated caller ID management, advanced analytics, coaching tools, and a collaborative virtual environment – all backed by a mature platform tailored to customer needs over years of parallel dialing experience.

✔️AI Parallel Dialer: Koncert's flagship multi-line power dialer turbocharges cold call volumes by automatically filtering through voicemails, phone trees, and disconnected numbers. Reps are rapidly connected to live prospects for productive cold calling conversations.

✔️Agent-Assisted Dialer: By leveraging trained human agents to dial cold call lists rapidly, this dialer accelerates reps' productivity by connecting them immediately to live prospects, eliminating manual dialing efforts.

✔️Ultra-low latency AI dialer technology: Koncert claims to be the only ultra-low latency AI dialer platform in the industry. Its "Quick Connect" technology embeds phone and AI components in a single network, enabling seamless conversations from the moment calls connect, unlike competitors that suffer from lags.

✔️Proprietary AI Technology Koncert claims to have a much higher level of accuracy in recognizing live answers versus voicemails compared to competitors, thanks to its proprietary AI technology powering the dialers.

✔️Automated Local Presence: Koncert automatically selects local caller IDs based on the prospect's area code, boosting pickup rates as people are more inclined to answer local calls.

✔️Automated Caller ID Health: Koncert continuously monitors and manages caller IDs to ensure they are not marked as spam, removing bad numbers proactively. This feature, along with the "Parking Lot" for quarantining bad numbers, helps maintain high connection rates.

✔️Advanced analytics and coaching: Koncert provides detailed analytics and reporting capabilities, allowing managers to drill down to rep or list-level performance. The "Remote Coach" feature enables live call monitoring, whisper coaching, and targeted feedback based on call recordings and dispositions.

✔️Virtual Salesfloor and collaboration: Koncert's "Virtual Salesfloor" facilitates real-time collaboration, call blitzes, and ride-alongs, fostering a motivated and effective sales team dynamic, even in remote environments.

✔️Compliance and Security Focused Koncert emphasizes its compliance capabilities, holding SOC 2 Type II certification and ensuring adherence to regulations like GDPR and TCPA. Features like Consent Management and Compliance Controls help mitigate risks.

✔️Mature platform with long-standing customer focus: With over 12 years of experience in parallel dialing, Koncert has continuously evolved its platform based on customer feedback, addressing a wide range of use cases through its suite of dialing solutions and innovative features.

Factors to Consider When Choosing a Dialer Software

When selecting a dialer software for your B2B sales team, there are several factors to consider:

Integration with CRM and Other Sales Tools
Seamless integration with your existing Customer Relationship Management (CRM) system and other sales tools is crucial for optimizing workflow and minimizing data entry. Look for dialer software that can easily sync with your current tech stack.

Scalability and Customization Options
As your sales team grows, you'll need a dialer software that can scale seamlessly to accommodate increasing call volumes and user numbers. Additionally, customization options can help tailor the software to your specific business needs and processes.

Reporting and Analytics Capabilities
Robust reporting and analytics features are essential for monitoring performance, identifying areas for improvement, and making data-driven decisions. Look for dialer software that provides detailed call metrics, lead management insights, and customizable reporting options.

User-Friendliness and Ease of Use
A user-friendly interface and intuitive design can significantly reduce the learning curve and ensure quick adoption by your sales team. Consider the software's usability and the availability of training resources and support.

Customer Support and Training Resources
Reliable customer support and comprehensive training resources are invaluable assets when implementing and using dialer software. Evaluate the level of support offered by each vendor, including documentation, knowledge bases, and training options.

Best Practices for Using Dialer Software

To maximize the benefits of dialer software and ensure compliance with relevant regulations, follow these best practices:

Proper Training and Onboarding
Invest in thorough training and onboarding for your sales team to ensure they understand the software's features and capabilities, as well as proper usage protocols.

Effective Lead Management and Prioritization
Utilize the dialer software's lead management and prioritization features to focus on the most promising prospects and optimize your team's efforts.

Compliance with Regulations
Adhere to relevant regulations, such as the Do Not Call (DNC) lists and consent requirements, to avoid potential legal issues and maintain ethical business practices.

Performance Monitoring and Optimization
Regularly monitor your team's performance metrics and call analytics to identify areas for improvement and implement data-driven optimization strategies.

Conclusion

In the competitive landscape of B2B sales, having the right dialer software can be a game-changer for your team's productivity and success. By automating the dialing process and streamlining lead management, dialer software empowers sales teams to focus on what they do best – engaging with prospects and closing deals.

When selecting a dialer software solution, consider factors such as integration capabilities, scalability, reporting and analytics, ease of use, and customer support. Additionally, follow best practices for training, compliance, and performance optimization to ensure you're making the most of your investment.

Embrace the power of dialer software, and watch your B2B sales team soar to new heights of efficiency and success.

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