Connect with Healthcare Decision Makers
Respectfully and Fast

Use Koncert’s AI dialer for healthcare to reach practice managers, clinical ops, and administrators with
ultra‑low latency connects, Local Presence, and caller ID health without the phone‑tree grind.

 

Built for schedule‑tight,
screening‑heavy healthcare outreach

Limited windows, reception screening, and IVRs make manual dialing inefficient.
Koncert routes reps to live answers faster, protects caller ID reputation, and keeps outreach respectful and compliance‑minded.

 

Skip the Phone Maze

AI filters IVRs, busy/fax tones, and voicemail.

More Pickups

Local Presence shows trusted local numbers by area code.

Protect Reputation

Caller ID Health + Heat Map minimize spam‑flag risk.

Integrates directly to your CRM

Why Healthcare Teams Choose Koncert

Healthcare teams choose Koncert to raise pickup rates with Local Presence,
caller ID health, and low‑latency connects, improving access to practice and clinical leaders.

 

Quick Connect (Ultra‑Low Latency)

Natural openings no awkward lag.

Automated Local Presence

Lift answer rates across regions and clinic networks.

Anti Call‑Blasting (ZigZag Dialing®)

Dial multiple prospects, never multiple numbers for the same person.

Waterfall Data Enrichment

Replace dead numbers and fill gaps from multiple premium sources—instantly.

Remote Coach® & Call Library

Whisper coaching, recordings, and transcripts to uplevel teams.

AI PitchLab

Role‑play with healthcare personas (Practice Manager, Clinical Ops, Supply Chain) before you dial.

Analytics You Can Act On

See performance by rep, list, and session to coach and iterate faster.

Choose the Right Dialing Mode for Every Motion

From regional clinic sweeps to VIP administrator conversations, pick the healthcare sales dialer that matches your motion
high‑volume for coverage, single‑line for sensitive calls, agent‑assisted for complex IVRs, and one‑click calling for quick follow‑ups.

AI Parallel Dialer (Multi‑Line)

Efficient coverage of clinic and hospital lists. AI live‑answer detection with instant rep transfer helps teams reach practice managers and clinical ops during tight availability windows. Local Presence + Caller ID Health protect both pickup rates and reputation.

AI Power Dialer (Single‑Line)

Single‑line conversations for administrators and service‑line leaders—filters voicemail/IVRs/bad numbers to keep calls focused and respectful. CRM sync, analytics, and Remote Coach® support compliance‑minded workflows.

Agent‑Assisted Dialer

Human dialing agents navigate complex hospital IVRs/switchboards; reps join only when decision makers are live—reducing wasted time and improving first‑call quality.

Click‑to‑Call Dialer

One‑click outreach from Salesforce or Koncert Cadence for appointment/referral follow‑ups, callbacks, and post‑event outreach across health systems.

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Competitive Edge

By enabling immediate outbound engagement, reps can keep up with large volume of emails with phone calls.

Koncert Dialers include this in all five of our Dialer products: AI Parallel Dialer, AI Flow Dialer, Agent Assisted Dialer, Flow Dialer, or Click Dialer

Mapped Area-Based IDs start with wide variety of numbers from all area codes

Numbers dialed are automatically chosen within the Koncert Dialer platform, to match the area code of the dialed number

Reps use the Dialer as normal, with no extra effort or steps

Other Options for Caller ID with Koncert:

Local numbers are a built-in benefit for our clients. Other options offered: Random:

Buy a specific amount of caller IDs representing a single area code or state, and shuffle through those numbers randomly as the dialer proceeds Custom Caller ID: Add your sales teams’ phone numbers to our system, or a sales rep can have their own personal number added to the system, and the direct line will be what the recipient sees as incoming See for yourself how Koncert’s Dialer options include Caller ID Management and how that can protect your brand.

Request Demo

Instant Info

Exclusive Dialer Functionality 

Only Koncert offers a Heat Map

From the Heat Map in our Caller ID Management program, to our Parking Lot and other exclusive product features, Koncert provides Dialer functionality our competitors cannot match.  

Built for Every Role on the Revenue Team

SDRs & BDRs — More live connects with executive‑grade openings; less ring time.

Sales Managers — Whisper coaching, call libraries, analytics for consistent excellence.

RevOps & Enablement — Cleaner data, simpler workflows, measurable adoption.

VP / Head of Sales — Faster pipeline creation, better forecasting, and scalable governance.

Account Executives — High‑quality first conversations and multi‑threading in complex accounts.

What Our Clients Say

We recently integrated RegiAI with Outreach. As a result, an astronomical amount of tasks have been created in Outreach. If we only had Outreach dialer available to us, these tasks would never be completed in a timely fashion. However, because Koncert is integrated with Outreach we can accomplish our tasks in a reasonable timeframe. The parallel dialer is a tremendous feature within Koncert.
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Derek S.
SDR Team Lead
I love that Koncert allows me to target more contacts simultaneously, making my workflow much more efficient compared to manual dialing. The control it offers with reports is fantastic, as it ensures I don't lose track of my activity, even with a high volume of 300 calls a day. Multitasking is significantly improved with Koncert, and the way it organizes everything simplifies my tasks.
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Aime N.
Team Lead | Business Development Representatives
Koncert has been a lifesaver to our company when it comes to streamlining the customer journey. We love the lead management and sales automation aspect, it automates most of the tedious tasks such as keeping tracks of leads and automating customer interactions. The customer support is also amazing.
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Enghien J.
Customer care
We absolutely love using the Koncert calling platform! Working with Victoria and Krystal has been a fantastic experience — their quick response times, deep product knowledge, and genuine dedication make every interaction smooth and productive. Thanks to their support, our teams and our clients’ teams are up and running faster than ever!
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Justin C.
Solutions Architect

Frequently Asked Questions (FAQs)

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