More Conversations.
Less Phone Tag.

Reach Plant Ops, Maintenance, Safety, and Procurement faster with AI dialers made for the manufacturing industry.
Skip rings and phone trees—have more live talks that move deals.

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Built for Shift‑Driven, Multi‑Site Selling

Your buyers aren’t always at a desk. Between shift changes, maintenance windows, and site walk‑throughs, timing is tight.
Manual dialing can’t keep up. Koncert connects reps to real people—fast—so every hour yields more conversations and fewer voicemails.

Eliminate Dead Dials

AI filters busy tones, bad numbers, fax tones, and voicemail.

Catch Short Windows

Ultra‑low latency connects help reps capitalize on brief pickup moments.

Scale Without Burnout

More live talks per hour; less time stuck in IVRs.

Integrates directly to your CRM

Why Manufacturing Teams Choose Koncert

Koncert is the AI dialer for logistics that turns dials into live conversations fast.
With Local Presence, Caller ID Health, anti call‑blasting, enrichment, and real‑time coaching, logistics sales teams connect more and burn out less.

Quick Connect (Ultra‑Low Latency)

Seamless handoff the instant a human answers no awkward lag.

Automated Local Presence

Caller IDs match prospect area codes to lift pickup rates.

Caller ID Health + Heat Map

Monitor, quarantine, and refresh IDs to avoid spam‑flag drags.

Anti Call‑Blasting (ZigZag Dialing®)

Dial multiple prospects—never multiple numbers for the same person at once.

Waterfall Data Enrichment

Replace dead numbers and fill gaps from multiple premium sources—instantly.

Remote Coach® & Virtual Salesfloor

Live listen/whisper, call blitzes, and on‑the‑job learning—anywhere.

AI PitchLab

Role‑play with manufacturing personas (Plant Manager, Reliability, EHS, Procurement) before you dial.

Analytics You Can Act On

See performance by rep, list, and session to coach and iterate faster.

Choose the Right Dialing Mode for Every Motion

From territory sweeps to VIP conversations, pick the logistics sales dialer that fits:
AI Parallel Dialer (multi‑line), AI Power Dialer (single‑line), Agent‑Assisted, or Click‑to‑Call all optimized for shipper and carrier outreach.

AI Parallel Dialer (Multi‑Line)

High‑volume multi‑line AI dialer for parallel dialing at scale. Koncert detects live answers in real time and instantly transfers to the rep with ultra‑low latency, while auto‑logging non‑answers to your CRM. Boost coverage with Local Presence and protect performance with Caller ID Health.

AI Power Dialer (Single‑Line)

Premium single‑line AI dialer for focused, high‑quality conversations. Koncert filters voicemail, IVRs, busy/fax tones, and bad numbers so sessions stay fast and high‑touch. Enjoy ultra‑low latency connects, Local Presence, and bi‑directional CRM sync for clean follow‑ups.

Agent‑Assisted Dialer

Trained human agents navigate reception and IVRs; your reps get only live transfers—great for guarded plants and corporate HQs.

Click‑to‑Call Dialer

One‑click calls inside Salesforce or Koncert Cadence with clean logging.

Competitive Edge

By enabling immediate outbound engagement, reps can keep up with large volume of emails with phone calls.

Koncert Dialers include this in all five of our Dialer products: AI Parallel Dialer, AI Flow Dialer, Agent Assisted Dialer, Flow Dialer, or Click Dialer

Mapped Area-Based IDs start with wide variety of numbers from all area codes

Numbers dialed are automatically chosen within the Koncert Dialer platform, to match the area code of the dialed number

Reps use the Dialer as normal, with no extra effort or steps

Other Options for Caller ID with Koncert:

Local numbers are a built-in benefit for our clients. Other options offered: Random:

Buy a specific amount of caller IDs representing a single area code or state, and shuffle through those numbers randomly as the dialer proceeds Custom Caller ID: Add your sales teams’ phone numbers to our system, or a sales rep can have their own personal number added to the system, and the direct line will be what the recipient sees as incoming See for yourself how Koncert’s Dialer options include Caller ID Management and how that can protect your brand.

Built for Every Role on the Revenue Team

SDRs & BDRs — More live connects, less time in voicemail—hit meeting goals without burnout.

Sales Managers — Real‑time coaching, cleaner reporting, consistent messaging across the team.

VP / Head of Sales — Faster pipeline creation, better forecasting, scalable outbound engine.

Account Executives — Higher‑quality first conversations and efficient multi‑threading in key accounts.

We recently integrated RegiAI with Outreach. As a result, an astronomical amount of tasks have been created in Outreach. If we only had Outreach dialer available to us, these tasks would never be completed in a timely fashion. However, because Koncert is integrated with Outreach we can accomplish our tasks in a reasonable timeframe. The parallel dialer is a tremendous feature within Koncert.

Derek S.

SDR Team Lead

G2 Review

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I love that Koncert allows me to target more contacts simultaneously, making my workflow much more efficient compared to manual dialing. The control it offers with reports is fantastic, as it ensures I don't lose track of my activity, even with a high volume of 300 calls a day. Multitasking is significantly improved with Koncert, and the way it organizes everything simplifies my tasks.

Aime N.

Team Lead | Business Development Representatives

G2 Review

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Koncert has been a lifesaver to our company when it comes to streamlining the customer journey. We love the lead management and sales automation aspect, it automates most of the tedious tasks such as keeping tracks of leads and automating customer interactions. The customer support is also amazing.

Enghien J.

Customer care

G2 Review

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We absolutely love using the Koncert calling platform! Working with Victoria and Krystal has been a fantastic experience — their quick response times, deep product knowledge, and genuine dedication make every interaction smooth and productive. Thanks to their support, our teams and our clients’ teams are up and running faster than ever!

Justin C.

Solutions Architect